IdP Service Performance Issues : AAF Support AUSTRALIAN ACCESS FEDERATION Home Announcements Knowledge Base Forums Ask for Help Login IdP Service Performance Issues If you are not able to find an answer or require addtional assistance contact AAF Support support@aaf.edu.au Solution home Advanced Federation Identity Providers IdP Service Performance Issues Modified on: Mon, 19 Oct, 2020 at 3:39 PM Issue Identity Provider experiences socket timeout errors with low CPU utilisation. Details During load testing of IdP, deployer observes socket timeout errors at around 355 concurrent users. Using a VM, the deployer increased processor cores from 2 to 8 and RAM from 2GB to 8GB and observed a similar result with a small variation in page response time. Resolution The IdP logging level was in DEBUG mode causing severe Disk IO waits, limiting the jetty process from serving additional requests concurrently. Recommend reviewing the IdP logback.xml configuration file and reverting the logger to their default logging level INFO for IdP and OpenSAML. The default LDAP logging level is WARN. The logging configuration (at conf/logback.xml) is a reloadable service, when configured, which enables the logging service to reload without a restart of the IdP. Links IdP 4 Logging Configuration https://wiki.shibboleth.net/confluence/display/IDP4/LoggingConfiguration IdP 3 Logging Configuration https://wiki.shibboleth.net/confluence/display/IDP30/LoggingConfiguration Did you find it helpful? Yes NoSend feedback Sorry we couldn't be helpful. Help us improve this article with your feedback. Related Articles Newsletter Sign-up To receive regular updates from AAF: Add Me to the General List or Add Me to the Technical List or Add Me to the ORCID mailing list Home Announcements Knowledge Base Forums Ask for Help ABN 13 155 355 685 Trade Mark: 169 1608 ® Privacy Policy Privacy Collection Notice
