Jones & Bartlett Learning ISSA Labs: Before You Begin 1 Jones & Bartlett ISSA Labs: Before You Begin Table of Contents Click on a topic to jump to the appropriate page Purchasing Info ............................................................................................................................ 2 Virtual Security Cloud Lab (VSCL) ................................................................................................. 2 Step‐by‐Step Instructions ............................................................................................................. 3 Deliverables .................................................................................................................................. 3 File Transfer ................................................................................................................................. 3 How Do I Redeem An Access Code? ............................................................................................. 4 How Do I Create A New User Account? ....................................................................................... 9 How Do I Login to An Existing Account? .................................................................................... 16 How Do I Reset A Password? ..................................................................................................... 19 How Do I Disable The Pop‐Up Blocker from Internet Explorer? ................................................ 23 How Do I Disable The Pop‐Up Blocker from Firefox? ................................................................. 26 How Do I Install The Citrix Receiver? ......................................................................................... 29 How Do I Open the Virtual Lab? ................................................................................................. 40 How Do I Get My Keyboard to Work? ........................................................................................ 45 2 Jones & Bartlett ISSA Labs: Before You Begin Purchasing Info Your instructor has included the ISSA Virtual Labs as a resource your class will use this term. The Access Code for the online Virtual Security Cloud Labs is the key to a fully immersive mock IT infrastructure enabling students to test their skills with realistic security scenarios; scenarios that will be encountered in future careers. You will need to purchase the Access Code for the Information Systems Security & Assurance Curriculum Labs, along with other required materials. It is important that you order the ISBN that your professor has selected. There are several older editions out there, and the bundle your instructor has secured for your course has assured you maximum savings. If you buy the materials individually, in many cases, you will find that you have spent more money, or purchased obsolete materials. It is important that you purchase the required ISBN so you come to your class fully prepared. Please refrain from ordering any materials before attending the first class meeting! Virtual Security Cloud Lab (VSCL) The VSCL is a collection of virtual resources including Windows and Linux servers, Cisco routers, and applications like Wireshark, FileZilla, and OpenVAS that will allow you to perform all of the tasks in your lab manual as if you were performing them in a live production environment. The heart of the VSCL is a Windows Workstation desktop configured to give you access to the tools and resources you need for each lab, without any special setup on your part. Note: The VSCL environment fully supports Windows Internet Explorer, Mozilla Firefox, and Google Chrome, but does not reliably support Safari or Opera at this time. The environment also requires the latest Java client and the Citrix ICA client, both of which may be installed when accessing the labs. 3 Jones & Bartlett ISSA Labs: Before You Begin Step‐by‐Step Instructions You’ll find it easy to complete the lab exercises by following the detailed step‐by‐step instructions. Each step is clearly broken down into sub‐steps, and all actions you are required to take are noted in bold font. Screenshots are included to help you identify key menus, dialog boxes, and input locations. If you get stuck on a step, refer to the lab video, which follows the order of the steps. Deliverables At the completion of each lab, you’ll be asked to provide a set of deliverables to your instructor. These deliverables may include documents, files, screenshots, and/or answers to assessment questions. The deliverables are designed to test your understanding of the information, and your successful completion of the steps and functions of the lab. For specific information on deliverables, refer to the Deliverables section at the end of each lab. Note: Some labs require the use of a word processor (such as Microsoft® Word) for preparing and submitting deliverables. If you do not have access to a word processor, you can use OpenOffice or WordPad on the Workstation of the VSCL to prepare your documents. (Click Start > All Programs if you don't see a word processing icon on the desktop.) File Transfer At times, you may be asked to transfer to another computer files you have created while performing lab steps in the VSCL. This can be performed using the File Transfer function built in to the vWorkstation desktop of the VSCL. Instructions for preparing and sending files using the File Transfer function can be found at the beginning of the video walkthrough for the first lab in each course (in most cases, Lab #1). Note: Use of the VSCL does not require use of the textbook. If you have questions about whether a textbook is needed for your course, consult your instructor. 4 Jones & Bartlett ISSA Labs: Before You Begin How Do I Redeem An Access Code? 1. Navigate to http://www.jblcourses.com/ 2. Click Redeem An Access Code 5 Jones & Bartlett ISSA Labs: Before You Begin 3. Type your 8 digit lab access code in the text box next to Lab access code 4. Type your 4 digit Course Code in the text box next to Course Code a. Contact your instructor code if you did not receive a Course Code 6 Jones & Bartlett ISSA Labs: Before You Begin 6. Click Submit 7. Type the User Name that you used to register previously or complete the new user sign up! a. If you have not yet registered, please refer to the FAQ: How Do I Create A New User Account? b. Note: This is not the same username and password used to register at www.jblearning.com 7 Jones & Bartlett ISSA Labs: Before You Begin 8. Type the Password you used to register previously a. The password is case sensitive b. If you forgot your password, please refer to the FAQ: How Do I Reset A Password? 9. Click Submit 8 Jones & Bartlett ISSA Labs: Before You Begin You have successfully entered your course and should see the Course List on your screen. 9 Jones & Bartlett ISSA Labs: Before You Begin How Do I Create A New User Account? 1. Navigate to http:www.//jblcourses.com/ 2. Click Redeem An Access Code 10 Jones & Bartlett ISSA Labs: Before You Begin 3. Type your 8 digit lab access code in the text box next to Lab access code 4. Type your 4 digit Course Code in the text box next to Course Code a. Contact your instructor code if you did not receive a Course Code 11 Jones & Bartlett ISSA Labs: Before You Begin 5. Click Submit 6. Click New User Sign Up! 12 Jones & Bartlett ISSA Labs: Before You Begin 7. Type a User Name in the text box a. Using your email address as a user name is good way to remember it. 8. Type a Password in the text box 13 Jones & Bartlett ISSA Labs: Before You Begin 9. Type your First Name 10. Type your Last Name 14 Jones & Bartlett ISSA Labs: Before You Begin 11. Type your email address 12. Click Submit 15 Jones & Bartlett ISSA Labs: Before You Begin You have successfully entered your course and should see the Course List on your screen. 16 Jones & Bartlett ISSA Labs: Before You Begin How Do I Login to An Existing Account? 1. Navigate to the http://www.jblcourses.com/ 2. Click Login to Your Existing Account 17 Jones & Bartlett ISSA Labs: Before You Begin 3. Type the User Name you used to register previously 4. Type the password you used to register previously 18 Jones & Bartlett ISSA Labs: Before You Begin 5. Click Submit 19 Jones & Bartlett ISSA Labs: Before You Begin How Do I Reset A Password? 1. Click Forgot Password from the bottom of the Login window 2. Enter your User name or Email ID in the textbox 20 Jones & Bartlett ISSA Labs: Before You Begin 3. Click Submit 4. Click the link to have your password sent to your email account. 21 Jones & Bartlett ISSA Labs: Before You Begin 5. Login to your email account and retrieve the message sent from support@jblcourses.com 6. Make note of the Username and Password in the email. 22 Jones & Bartlett ISSA Labs: Before You Begin 7. Return to the Login screen and enter the Username and Password provided in the email. 23 Jones & Bartlett ISSA Labs: Before You Begin How Do I Disable The Pop‐Up Blocker from Internet Explorer? 1. Click Tools in the top right corner of your screen 2. Select Internet Options from the drop‐down menu 24 Jones & Bartlett ISSA Labs: Before You Begin 2. Click the Privacy tab from the Internet Options menu 3. Click the box next to Turn‐on Pop‐up Blocker to remove the check mark 25 Jones & Bartlett ISSA Labs: Before You Begin 4. Click OK when you’re finished. 26 Jones & Bartlett ISSA Labs: Before You Begin How Do I Disable The Pop‐Up Blocker from Firefox? 1. Click the Firefox button in the top left corner of the screen 2. Hover over Options 27 Jones & Bartlett ISSA Labs: Before You Begin 3. Click Options from the drop‐down menu that appears 4. Click the Content Icon 28 Jones & Bartlett ISSA Labs: Before You Begin 5. Click the box next to Block pop‐up windows to remove the check mark 6. Click OK when you’re finished. 29 Jones & Bartlett ISSA Labs: Before You Begin How Do I Install The Citrix Receiver? 1. Navigate to the http://www.jblcourses.com/ 2. Click Login to Your Existing Account 30 Jones & Bartlett ISSA Labs: Before You Begin 3. Type the User Name you used to register previously 4. Type the Password you used to register previously 31 Jones & Bartlett ISSA Labs: Before You Begin 5. Click Submit 6. Click to select the course you will be using 32 Jones & Bartlett ISSA Labs: Before You Begin 7. Click to select the lab you will be using 8. Click the Citrix Receiver link located in the middle of the page. 33 Jones & Bartlett ISSA Labs: Before You Begin 9. Follow the instructions for your browser to download Citrix A. If you are using Firefox: 1. A shield may pop up on your toolbar. 2. Click on the shield to “Disable Protection on This Page” 34 Jones & Bartlett ISSA Labs: Before You Begin 3. Click Download Receiver for Windows 4. Accept Citrix License Agreement 35 Jones & Bartlett ISSA Labs: Before You Begin 5. Click Save File 6. Click the down arrow from the task bar at the top right corner of the page. It will enlarge briefly when the file has finished downloading. 36 Jones & Bartlett ISSA Labs: Before You Begin 7. Click the file name CitrixReceiver.exe 8. Click Yes to allow access 37 Jones & Bartlett ISSA Labs: Before You Begin 9. Click Finish when the installation is complete. B. If you are using Internet Explorer 1. Click Download Receiver for Windows 38 Jones & Bartlett ISSA Labs: Before You Begin 2. Accept Citrix License Agreement 3. Click Run to download Citrix 39 Jones & Bartlett ISSA Labs: Before You Begin 4. Click Yes to allow access 5. Click Finish when the installation is complete. . 40 Jones & Bartlett ISSA Labs: Before You Begin How Do I Open the Virtual Lab? 1. Navigate to the http://www.jblcourses.com/ 2. Click Login to Your Existing Account 41 Jones & Bartlett ISSA Labs: Before You Begin 3. Type the User Name you used to register previously 4. Type the password you used to register previously 42 Jones & Bartlett ISSA Labs: Before You Begin 5. Click Submit 6. Click on your course 43 Jones & Bartlett ISSA Labs: Before You Begin 7. Click on the assigned Virtual Lab 8. Click on Lab Access 44 Jones & Bartlett ISSA Labs: Before You Begin 9. Wait for your lab to load 10. You have now reached the student Virtual Lab Desktop 45 Jones & Bartlett ISSA Labs: Before You Begin How Do I Get My Keyboard to Work? 1. Click the Title Bar in the lab environment If your keyboard is still locked, follow the steps below to access the onscreen keyboard. Accessing the Onscreen keyboard 1. Click the Start button in the bottom left corner of your lab environment. 46 Jones & Bartlett ISSA Labs: Before You Begin 2. Click the Down arrow 3. Click on the Search Bar 47 Jones & Bartlett ISSA Labs: Before You Begin 4. Type “On‐Screen Keyboard” 5. Click On‐Screen Keyboard 48 Jones & Bartlett ISSA Labs: Before You Begin 6. Type by using your mouse to click the buttons on the keyboard