Mailman | Administration and support services | Imperial College London Skip to main content Skip to search Skip to section menu Skip to sidebar menu View accessibility support page Imperial College London Imperial College London Latest News Imperial announces improved Founders Choice programme for spinout companies New centre to develop sustainable materials for a green future Rewarding excellence in societal engagement More News Main Navigation Study Close Study overview Courses Top Links Search our courses Explore subject areas Chat to our students Chat to our graduates Request information Continuing professional development Executive Education Admissions Top Links How to apply Fees and funding Accommodation Student visas and immigration Events, tasters and talks Visit us Undergraduate Open Days Summer schools Virtual tour Help centreFind answers to frequently asked questions about studying at Imperial International studentsLearn more about what Imperial has to offer students from around the world Student lifeDiscover more about our entrepreneurial community, and life in London Research & Innovation Close Research and Innovation Research support At a glance Support for staff Support for partners and business ICT research computing support About Imperial research At a glance A-Z all research groups Our research culture Research Excellence Framework (REF) Global Institutes Centres of Excellence Networks of Excellence Funding opportunities Impact case studiesRead case studies about Imperial research that has made a difference Research newsThe latest research news from across the College EnterpriseLearn how we support entrepreneurship and find research-driven solutions Be Inspired Close Be Inspired Take part Top links Schools Outreach What's on at Imperial Staff and student volunteering Engage online Top links Imperial news Imperial Magazine Imperial College Podcast Societal engagement The Great Exhibition Road Festival Imperial Lates Social media directory Imperial StoriesThe very best features and opinion from the Imperial community Student storiesFind out about life on campus from our team of student bloggers Imperial TodaySubscribe to our daily newsletter and receive the best stories from Imperial direct to your inbox About Close About Our leadership and strategy Overview College Strategy 2020-2025 Academic Strategy College governance League tables Global Imperial Our people and values At a glance President Provost Our values and behaviours Recognising our people Alumni stories Equality diversity and inclusion Our faculties and departments Faculty of Engineering Faculty of Medicine Faculty of Natural Sciences Imperial College Business School Our campusesExplore our London locations Leading the worldImperial is a world top ten university with a global reputation Imperial Zero PollutionOur vision is to realise a sustainable, zero pollution future News What's on News Give A-Z Close Faculties and departments Multidisciplinary networks, centres and institutes Research groups People finder Administration and support services Information for Close Prospective students Current students Alumni Staff Jobs at Imperial Partners and business Media Donors Parents Conference organisers Search Imperial Search Information and Communication Technologies Section Navigation Close Information and Communication Technologies Overview My ASK account Contact the ICT Service Desk ICT Service Desk out of hours support Changes to how you contact the ICT Service Desk Self service Connect and communicate Office 365 Access Office 365 Features OneDrive for Business H: Drive to OneDrive migration Use Office 365 to collaborate Apps OneDrive for Business Microsoft Teams Planner Forms Yammer Power BI SharePoint Training and support Training sessions How is Office 365 being used across the College? Email How-to guides Setting up and using email Instructions for setting up your email client Depreciation of Microsoft Basic Authentication Sharing calendars, resources and roles Creating a shared calendar Accessing a shared calendar or a folder belonging to another user or resource Adding a shared or role email account Email forwarding and automatic replies Automated email sending services How to create and manage a distribution or mailing list Exchange distribution lists Mailman Office 365 groups Backing up and recovering emails Archiving emails FAQs User accounts and passwords College Identifiers (CIDs) College account set up Activate your college account Manage your account Change or reset a password WiFi and networks Access the wireless (WiFi) network Imperial-WPA: College members eduroam Access the wired network Register a device on the Halls of Residence network Network blocks and bans Network infrastructure Accessing services when off campus Unified Access Remotely access my College computer Wake my PC Remote desktop access for students Azure Virtual Desktop Virtual private network (VPN) Provide VPN access to external contractors Library Journals Internet censorship and access to software in other countries Guidance for those working from China Effective remote working Stay secure when working remotely Sharing and collaboration tools SharePoint Wikis Box Cloud Content Management Moving files from Box to Office 365 Teams Zoom Accessing Zoom Zoom Meetings Changes to PMI (Personal meeting ID) Zoom Meeting Administration Self Service Tool Breakout rooms Webinars and large meetings Recording Zoom meetings Zoom student user guide When to use Zoom or Teams Zoom training, support and FAQs Yammer Sharing files Shared group space DocuSign (create and send electronic agreements) Saving my files OneDrive for Business Home directory (H: drive) File sync, recovery and backup Tips and tricks Hosting and storage Databases Servers Terms and conditions for virtual servers Websites Hosting secure or sensitive systems and data Telephones and mobile Teams telephony Update details on the College Directory Staff mobiles Place a telecoms order Report a telecoms fault Computers and printing Campus computers Using shared devices on our campuses Staff computers Device Management Apple Device Management Windows Device Management Windows 10 Benefits of Windows 10 Upgrade to Windows 10 Windows 7 to 10 FAQs and support Internet Explorer compatability mode for Edge Internet Explorer mode test page Printing, photocopying and scanning Print, scan and photocopy documents Install print drivers Printing costs Pay for printing and photocopying Using printers without touch card readers Access the mobile printing portal Check print credit balance FAQ: Printing Get devices and software Buy computers and devices Get software Get software for students Get software for staff Software Hub Register for a download in the Software Store Academia Conditions of Use of IT Resources Research support Research Computing Service Get Access Terms and Conditions Citing the service Get support Research Computing Self-service Raise a ticket and contact us Frequently asked questions Training Service offering High Performance Computing Research Data Store Interactive Research Computing Research Software Engineering Software projects Open-source booster Code surgeries RSE toolkit Case studies Legal information About the team Charging structure About us Research Computing Platforms Research Software Engineering Research Management Applications Strategic team Governance Work with us Virtual servers for research groups (Private Cloud) Management of research data and code Research support systems GitHub Working With GitHub.com Working with GitHub Enterprise Frequently asked questions Research grants (ICIS) Publications portfolio (Symplectic Elements) Digital archive for research documents (Spiral) Online Research Facilities Directory Imperial College Analytics (ICA) Contact the Research Office Contact the Library Access ICIS Access Symplectic Elements Access Spiral Digital Repository Access Research Facilities Directory Contact the ICT Service Desk Professional Web Page (PWP) Costing a Research Proposal Research data environments Administrative systems Imperial College Information Systems (ICIS) Access ICIS Access ICIS remotely Request access to ICIS modules Finance module Grants module HR module Purchasing module Student System (Banner) Individual Person CID generator Payroll module Long-term visitor or contractor (contingent worker) Set up contingent workers in ICIS Register new contingent workers in ICIS Reporting tools for ICIS ICIS training ICIS support contacts Using ICIS forms Firefox Microsoft Edge (Windows 10 only) Login to ICIS Login to ICIS remotely Request access to ICIS modules via ICIS Authorisation Login to the Corporate CID Generator Contact the ICT Service Desk FAQ: Logging in to ICIS FAQ: ICIS Authorisation Contact the Research Office Contact the Finance Office Contact HR ICIS Support Contact the Purchasing Help Desk Contact Registry Student System (Banner) Report a technical problem with Student System (Banner): contact the ICT Service Desk My Imperial Business Analytics Insights and analytics Business Analytics Tools Imperial College Analytics (ICA) Microsoft Power BI Discoverer Business Analytics Super Users Access Google Analytics dashboards FAQs Digital Education Services Audio Visual Services Teaching spaces with Panopto Purchase AV equipment Digital Signage Help Guides Airtame Digital Education Platforms Panopto (Lecture recording) Panopto Help for Staff Schedule a recording Banner Integration Add Captions to Panopto (ASR and Verbit) Panopto Self Service Administration Tool Panopto mobile App Panopto accessibility statement Blackboard Learn (Virtual Learning Environment) Blackboard Learn Help for Staff Courses Course Banners Create content Enrol users Banner Integration Blackboard Learn App Blackboard accessibility statement Blackboard Learn Ultra Base Navigation Frequently Asked Questions Things to Try with Ultra Base Navigation Anthology Ally (Accessible Content Help) Ally for students Ally for staff Turnitin (Text matching software) Turnitin (for students) Submit an assignment View my Grades Access My Similarity Reports Access to Turnitin submissions prior to July 2022 Turnitin (for staff) Access Turnitin Create an assignment Grade a Turnitin assignment Check Similarity Delete a paper Use Peermark Access to Turnitin submissions prior to July 2022 Turnitin accessibility statement Mentimeter (Real-time polling) Mentimeter accessibility statement Microsoft Teams (For Teaching and Learning) Creating and managing a Team Adding staff and students to a Team Add content to your Team Setting up meetings in Teams Breakout Rooms in Teams Moving Teams Recordings into Panopto Teams for Students Microsoft Teams (Office 365) Banner Integration Feedback Fruits (Peer Assessment) Imperial accessibility statement Feedback Fruits WebPA (Peer Assessment) Möbius Assessment (Mathematics tool) Möbius accessibility statement WISEflow (Online Assessment) WISEflow Help for Staff Supporter Manager Reviewer Author Invigilator Assessor Banner Integration Starfish (Welfare and academic support) How-to guides and support Glossary of terms Starfish representatives Terms of use and Data protection ed discussion ed discussion accessibility statement Banner Integrations with Digital Education Services Teaching and Learning Policies FAQ's and Known Issues Meet The Team ICT Homepage Be Secure (IT Security) Passwords and extra security Passwords Multi-factor authentication App Passwords Installing updates and antivirus Upgrading your macOS Keep your files and data safe Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack Eventbrite Guidance Zoom Guidance Spam, phishing and malware Report message add-in Spam quarantine Web Filtering Fake websites Keeping mobiles and tablets protected Wipe a mobile device remotely using College's Active Sync Encrypt and protect your data Symantec File Share Encryption Encrypt data stored in the cloud Bitlocker Bitkey Recovery (MBAM) Information Systems Security Policies Information Security Awareness training Contact ICT Security Training and resources Gartner IT strategy resources Survey software (Qualtrics) Microsoft Office 365 LinkedIn Learning ICT training room Inclusive Technology Organisation and time management Writing, planning and proofreading Reading Note taking Research and referencing Revision Procrastination and stress management Live Webinars One to one support Accessibility About us How to engage with ICT ICT strategy 5 year roadmap Our transformation journey Technology Strategy ICT Mission and Customer Charter Leadership and organisational structure Chief Information Officer (CIO) Technology Office Products Product lines Product Release Notes Student Lifecycle Quarter one release notes Quarter two release notes Digital 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for Managing By Results Rethinking face-to-face meetings A segmentation of types of work form management by results Dealing with Anticipated Problems and Issues Top Tips for Managing Smart Working Teams Smart working for teams Developing Smart Working Team Agreements Could I work Smarter in my Role? Thinking about yourself and your work The 8 habits of high performing smart workers Working in a Smart Working Team Smart working guidance Enabling Smart Working Desk usage Office Etiquette Join our team Equality, Diversity and Inclusion Women in ICT ICT Awards Sustainability in ICT New to Imperial ICT resources for new staff ICT resources for new students Get online Activate your College account My learning Software for your course Visitors and guests About guest accounts Create a guest account Create conference guest accounts Access the Guest Account system Contact the ICT Service Desk if you have problems with Guest accounts Hybrid working Unified access project Home Administration and support services Information and Communication Technologies Self service Connect and communicate Email How-to guides How to create and manage a distribution or mailing list Mailman Mailman ICT will not support the creation of new GNU Mailman Lists after Thursday 31 August 2023. If you require a new mailing list with external users, we recommend creating an Office 365 Group. A Mailman mailing list is: Managed via a web-based interface and/or email-based commands; Supports internal and external (i.e. non-Imperial) addresses; Populated with a rich feature set of both list and user-based preferences (e.g. list archiving, digest mailing). Often used for newsletter sends to societies We would advise users to use an Office 365 group over Mailman distribution lists, as they offer more functionality such as shared calendars, file storage and are far more secure as they use your Imperial password. If you would still like to use a Mailman mailing list, complete our online form in ASK. View current Mailman lists View the list of public Mailman lists. Manage a Mailman distribution list Administer list A link to the list administration site is included within the welcome email when a list is created. Make a list private You can hide your mailing list from the list above, by going to the Privacy options section of the list administration site. Mailman passwords Passwords are set per list (for configuration, administration and moderation). Each member of each list has a separate password for each list they belong to. These passwords are not secure and they are not your College password. The default action of lists is to send the password to the relevant member's email address once a month as a reminder of the membership to the list. They are used to control access to user-based list preferences and list archives where applicable. The web interface provides detailed explanations for each configuration option available. Self service Connect and communicate Office 365 Access Office 365 Features OneDrive for Business H: Drive to OneDrive migration Use Office 365 to collaborate Apps OneDrive for Business Microsoft Teams Planner Forms Yammer Power BI SharePoint Training and support Training sessions How is Office 365 being used across the College? Email How-to guides Setting up and using email Instructions for setting up your email client Depreciation of Microsoft Basic Authentication Sharing calendars, resources and roles Creating a shared calendar Accessing a shared calendar or a folder belonging to another user or resource Adding a shared or role email account Email forwarding and automatic replies Automated email sending services How to create and manage a distribution or mailing list Exchange distribution lists Mailman Office 365 groups Backing up and recovering emails Archiving emails FAQs User accounts and passwords College Identifiers (CIDs) College account set up Activate your college account Manage your account Change or reset a password WiFi and networks Access the wireless (WiFi) network Imperial-WPA: College members eduroam Access the wired network Register a device on the Halls of Residence network Network blocks and bans Network infrastructure Accessing services when off campus Unified Access Remotely access my College computer Wake my PC Remote desktop access for students Azure Virtual Desktop Virtual private network (VPN) Provide VPN access to external contractors Library Journals Internet censorship and access to software in other countries Guidance for those working from China Effective remote working Stay secure when working remotely Sharing and collaboration tools SharePoint Wikis Box Cloud Content Management Moving files from Box to Office 365 Teams Zoom Accessing Zoom Zoom Meetings Changes to PMI (Personal meeting ID) Zoom Meeting Administration Self Service Tool Breakout rooms Webinars and large meetings Recording Zoom meetings Zoom student user guide When to use Zoom or Teams Zoom training, support and FAQs Yammer Sharing files Shared group space DocuSign (create and send electronic agreements) Saving my files OneDrive for Business Home directory (H: drive) File sync, recovery and backup Tips and tricks Hosting and storage Databases Servers Terms and conditions for virtual servers Websites Hosting secure or sensitive systems and data Telephones and mobile Teams telephony Update details on the College Directory Staff mobiles Place a telecoms order Report a telecoms fault Computers and printing Campus computers Using shared devices on our campuses Staff computers Device Management Apple Device Management Windows Device Management Windows 10 Benefits of Windows 10 Upgrade to Windows 10 Windows 7 to 10 FAQs and support Internet Explorer compatability mode for Edge Internet Explorer mode test page Printing, photocopying and scanning Print, scan and photocopy documents Install print drivers Printing costs Pay for printing and photocopying Using printers without touch card readers Access the mobile printing portal Check print credit balance FAQ: Printing Get devices and software Buy computers and devices Get software Get software for students Get software for staff Software Hub Register for a download in the Software Store Academia Conditions of Use of IT Resources Research support Research Computing Service Get Access Terms and Conditions Citing the service Get support Research Computing Self-service Raise a ticket and contact us Frequently asked questions Training Service offering High Performance Computing Research Data Store Interactive Research Computing Research Software Engineering Software projects Open-source booster Code surgeries RSE toolkit Case studies Legal information About the team Charging structure About us Research Computing Platforms Research Software Engineering Research Management Applications Strategic team Governance Work with us Virtual servers for research groups (Private Cloud) Management of research data and code Research support systems GitHub Working With GitHub.com Working with GitHub Enterprise Frequently asked questions Research grants (ICIS) Publications portfolio (Symplectic Elements) Digital archive for research documents (Spiral) Online Research Facilities Directory Imperial College Analytics (ICA) Contact the Research Office Contact the Library Access ICIS Access Symplectic Elements Access Spiral Digital Repository Access Research Facilities Directory Contact the ICT Service Desk Professional Web Page (PWP) Costing a Research Proposal Research data environments Administrative systems Imperial College Information Systems (ICIS) Access ICIS Access ICIS remotely Request access to ICIS modules Finance module Grants module HR module Purchasing module Student System (Banner) Individual Person CID generator Payroll module Long-term visitor or contractor (contingent worker) Set up contingent workers in ICIS Register new contingent workers in ICIS Reporting tools for ICIS ICIS training ICIS support contacts Using ICIS forms Firefox Microsoft Edge (Windows 10 only) Login to ICIS Login to ICIS remotely Request access to ICIS modules via ICIS Authorisation Login to the Corporate CID Generator Contact the ICT Service Desk FAQ: Logging in to ICIS FAQ: ICIS Authorisation Contact the Research Office Contact the Finance Office Contact HR ICIS Support Contact the Purchasing Help Desk Contact Registry Student System (Banner) Report a technical problem with Student System (Banner): contact the ICT Service Desk My Imperial Business Analytics Insights and analytics Business Analytics Tools Imperial College Analytics (ICA) Microsoft Power BI Discoverer Business Analytics Super Users Access Google Analytics dashboards FAQs Digital Education Services Audio Visual Services Teaching spaces with Panopto Purchase AV equipment Digital Signage Help Guides Airtame Digital Education Platforms Panopto (Lecture recording) Panopto Help for Staff Schedule a recording Banner Integration Add Captions to Panopto (ASR and Verbit) Panopto Self Service Administration Tool Panopto mobile App Panopto accessibility statement Blackboard Learn (Virtual Learning Environment) Blackboard Learn Help for Staff Courses Course Banners Create content Enrol users Banner Integration Blackboard Learn App Blackboard accessibility statement Blackboard Learn Ultra Base Navigation Frequently Asked Questions Things to Try with Ultra Base Navigation Anthology Ally (Accessible Content Help) Ally for students Ally for staff Turnitin (Text matching software) Turnitin (for students) Submit an assignment View my Grades Access My Similarity Reports Access to Turnitin submissions prior to July 2022 Turnitin (for staff) Access Turnitin Create an assignment Grade a Turnitin assignment Check Similarity Delete a paper Use Peermark Access to Turnitin submissions prior to July 2022 Turnitin accessibility statement Mentimeter (Real-time polling) Mentimeter accessibility statement Microsoft Teams (For Teaching and Learning) Creating and managing a Team Adding staff and students to a Team Add content to your Team Setting up meetings in Teams Breakout Rooms in Teams Moving Teams Recordings into Panopto Teams for Students Microsoft Teams (Office 365) Banner Integration Feedback Fruits (Peer Assessment) Imperial accessibility statement Feedback Fruits WebPA (Peer Assessment) Möbius Assessment (Mathematics tool) Möbius accessibility statement WISEflow (Online Assessment) WISEflow Help for Staff Supporter Manager Reviewer Author Invigilator Assessor Banner Integration Starfish (Welfare and academic support) How-to guides and support Glossary of terms Starfish representatives Terms of use and Data protection ed discussion ed discussion accessibility statement Banner Integrations with Digital Education Services Teaching and Learning Policies FAQ's and Known Issues Meet The Team ICT Homepage Be Secure (IT Security) Passwords and extra security Passwords Multi-factor authentication App Passwords Installing updates and antivirus Upgrading your macOS Keep your files and data safe Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack Eventbrite Guidance Zoom Guidance Spam, phishing and malware Report message add-in Spam quarantine Web Filtering Fake websites Keeping mobiles and tablets protected Wipe a mobile device remotely using College's Active Sync Encrypt and protect your data Symantec File Share Encryption Encrypt data stored in the cloud Bitlocker Bitkey Recovery (MBAM) Information Systems Security Policies Information Security Awareness training Contact ICT Security Contact & Links Section Information ICT1st Floor Central Library South Kensington Campus Contact the ICT Service Desk In person: ICT Service Desk 08:30-18:00 Monday-Friday (exc. 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