•1 www.monash.edu.au IMS1603 Lectures 11 & 12 Documentary form and the impact of ICT (based on the work of Robert Hartland) www.monash.edu.au 2 Today’s lecture • Are there new kinds of documents in a digital environment? • ICT capabilities • ‘Fluid’ documents and the need for ‘fixity’ – Digital information products versus digital records • Some examples www.monash.edu.au 3 What’s new on the WWW? • Plenty of new content • Plenty of content that was once difficult to access • But have these assumed new forms? •2 www.monash.edu.au 4 Documentary forms persist over time • An application form is an application form • A catalogue is a catalogue • An encyclopedia is an encyclopedia • A medical record is a medical record Regardless of the medium it is re-presented in www.monash.edu.au 5 Forms persist ... if the necessary conditions are in place, such as – an audience – a medium – a fast reproducing technology (particularly for information products) – suitable economic/business/social motives – an appropriate political/social climate www.monash.edu.au 6 Forms persist … • from one technology and medium to another • if there is a continuing demand or need for them • with relatively little change – unless the new technology/medium is held to enhance functionality •3 www.monash.edu.au 7 So, what is new? New documentary forms: • Blogs? • Personal homepages? • What else? www.monash.edu.au 8 So, what is new? New functionalities: • Rapid, inexpensive distribution • Multiple access points • Absence of time/space constraints • Compound and ‘hybrid’ documents • Ease of editing www.monash.edu.au 9 ICT and information distribution • Info creators can now more easily be publishers • Lessened dependence upon physical media can lead to savings • Greatly reduced lead times in publication • Rapid access to much broader audience •4 www.monash.edu.au 10 ICT and access to information • Information can be accessed from almost anywhere • More and more institutions and agencies have a virtual dimension – Shops, banks, government departments, offices, libraries and archives etc. www.monash.edu.au 11 ICT and access to information • May be easier to work from/at home • Emergence of national or global ‘cyber communities’ – that share information, arrange real time/real space events, co-ordinate actions etc. www.monash.edu.au 12 ICT and time/space • Geographic borders/distances often less relevant • Real time (and other) collaborations across distances facilitated •5 www.monash.edu.au 13 ICT and time/space • Information can be more ‘current’ more quickly • Information transfer between nations/ agencies/ communities etc. – easier, faster, less expensive – e.g. international banking and markets, international policing, diasporas, political activity www.monash.edu.au 14 ICT and compound/hybrid documents • Easy to merge documents of different types into one – copy/paste, insert or hyperlinks • A single document can be made up of any combination of text, graphics and animation, images (moving and still), sound www.monash.edu.au 15 ICT and ‘editability’ • Most current information can be easily incorporated by addition or substitution • Creators and publishers can easily revise • Key for information products and records where currency is a priority • And mistakes are easily rectified In sum, the capacity for considerable fluidity •6 www.monash.edu.au 16 Fluid documents • Can be changed at any time • May contain dynamic, constantly changing data – Stock market updates, real time images, hit counters etc. • New material can be added as required www.monash.edu.au 17 Fluid documents • Interactions with users are possible – postings to email discussion/feedback etc • Changes are usually ‘seamless’ All very admirable, but … www.monash.edu.au 18 Fixity can be essential • Fixity gives confidence that data/ information will be the same at repeated ‘viewings’ – e.g. checking the ‘facts’, knowing that a web- based resource will still be available • This is particularly important with information by-products ie records •7 www.monash.edu.au 19 Fixity can be essential • If evidence is not fixed, how much use can it be? • Providing appropriate guarantees of fixity for electronic records is a major IM challenge www.monash.edu.au 20 Newspapers Emerged in late 18th century thanks to: – Suitable technologies (movable type press / steam or electric powered presses) – Cheap medium (newsprint) – Increasing literacy and a growing market – Growing impetus for a new public sphere www.monash.edu.au 21 Newspapers Structural Elements Include - COLUMNS SECTIONS: (sports, food etc) NEWSPRINT NEWS (international and local) ARTICLES COMICS PHOTOGRAPHS CARTOONS BYLINES HEADLINES ‘JOURNALESE’ MASTHEAD FEATURES DATE EDITORIAL ADVERTISEMENTS WEATHER FINANCE CLASSIFIEDS Many were in place from the earliest days •8 www.monash.edu.au 22 Boom in the 19th and 20th centuries • A business world and professional circles in need of information and news • A rising working class with its own needs • Compulsory education • A state keen to regulate the media www.monash.edu.au 23 Boom in the 19th and 20th centuries • Paper available in large rolls • Telephone, telegraph, transatlantic cable • News agencies (e.g. Reuters) www.monash.edu.au 24 Challenge of new media Competition from: radio (1930s) television (1950s) Leveling off of circulation figures Owners respond by using new technologies to cut production costs: – Photocomposition (no more typesetters and compositors) – Automation of processes •9 www.monash.edu.au 25 The contemporary newspaper • Journalists with desktop terminals connected to a server – Online editing, research, story placement • Online transmission to photo- compositors, then to hard copy • Web-based versions of most major papers are now available www.monash.edu.au 26 Web-based versions … retain many features of the paper-based newspaper – story content and style – masthead – weather – sections – cartoons – editorial – letters etc. www.monash.edu.au 27 Web-based versions … can also add: – interactivity – different ways of navigating – audio and video content etc. •10 www.monash.edu.au 28 Advantages of online papers • easily and frequently updated • low costs of delivery • sponsors/advertisers can link to their web sites www.monash.edu.au 29 Disadvantages • Links can be slow • Finding yesterday’s paper? • emergence of online ‘archives’ • Physically inconvenient www.monash.edu.au 30 McAdams (1994) – pre-WWW concerns • ‘Think about footnotes.’ • ‘Think about length restrictions.’ • ‘How did I get here?’ • ‘Keep the good, throw out the rest.’ • ‘Blaze trails through the forest of information.’ •11 www.monash.edu.au 31 McAdams (1994) – pre-WWW concerns • ‘Bring along some design principles.’ • ‘Encourage skimming and scanning.’ • ‘Don't make it difficult.’ • ‘Build a friendly interface.’ www.monash.edu.au 32 Online newspapers: Boczkowski (1999) What has the WWW meant for: – audience-generated content? – how reporters collect information? – the profile of newspaper readers? www.monash.edu.au 33 Online newspapers: Deuze (2003) The WWW has seen the emergence of: – a ‘fourth’ kind of journalism (after print/radio/TV) – mainstream sites that often replicate print editions – new kinds of news sites (e.g. meta, alternative) – widely varying levels of interaction •12 www.monash.edu.au 34 Online newspapers: He & Zhu (2002) In China, – PCs remain expensive – the state has an ambivalent attitude to the WWW – most WWW users are young professionals – online papers are growing in number, but continue to run at a financial loss – online papers are more commonly ‘brochure-ware’ than focal points for interactive communities www.monash.edu.au 35 Exercises for Lab 6 Evaluating: – online telephone directories – online newspapers – online CD catalogues www.monash.edu.au 36 Exercises for Lab 6 • Evaluating online telephone directories: – How long does it take to find the information you seek? – How does this compare with a hardcopy telephone directory? – In what ways is using the online version the same as using a paper-based directory? – What are the relative strengths and weaknesses of each format? – What information and services can be accessed online that cannot be conveniently found in the paper form? •13 www.monash.edu.au 37 Exercises for Lab 6 Assessing the nature of online newspapers using some of the criteria identified by Dibean (1999): – Discussion Forums – Chat Rooms – Related Information for stories – Video – Audio – Flash – Other plug-in based technologies www.monash.edu.au 38 Exercises for Lab 6 Assessing the nature of online newspapers using some of the criteria identified by Dibean (1999): – Java Applets – Electronic Mail – Polls with Instantaneous Results – Search Tool – Consumer Services – Sign-up for electronic delivery of a personalized newspaper – Instantaneous Updates of Information www.monash.edu.au 39 Exercises for Tute 6 • Read and summarise an article chosen from this web site: http://www.well.com/user/mmcadams/onlis t.articles.html • Discuss and compare the arguments made in these articles. • How would you customise an online paper/phone directory/CD catalogue? •14 www.monash.edu.au 40 Further reading W. Benjamin (1973) Charles Baudelaire. London: NLB. P. Boczkowski (1999) ‘Understanding the development of online newspapers’, New Media & Society 1(1). M. Deuze (2003) ‘The web and its journalisms: considering the consequences of different types of newsmedia online’, New Media & Society 5(2). W. Dibean (1999) ‘How U.S. Newspapers are using their Internet counterparts’, http://www.miami.edu/com/car/luton3.htm , accessed 25 March 2004. R. Hartland, S. McKemmish & F. Upward (2005) ‘Documents’, in S. McKemmish et al. (eds.) Archives: Recordkeeping in Society. Wagga Wagga: Centre for Information Studies, Charles Sturt University. Z. He & J. Zhu (2002) ‘The ecology of online newspapers: the case of China’, Media, Culture & Society Vol. 24. McAdams, M. (1994) ‘Driving a Newspaper on the Data Highway’, http://www.well.com/user/mmcadams/online.newspapers.html, accessed 25 March 2004. H. Mackay & T. O’Sullivan (1999) The Media Reader: Continuity and Transformation. London: Sage. N. Wardrip-Fruin & N. Montfort (eds.) (2003) theNewMediaReader. Cambridge: MIT Press. R. Williams (1971) Communications. Harmondsworth: Pelican. R. Williams (1976) Keywords. Glasgow: Fontana.