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MGW1010
Introduction to management
Unit Guide
Semester 2, 2011
The information contained in this unit guide is correct at time of publication. The University has the right
to change any of the elements contained in this document at any time.
Last updated: 03 Aug 2011
Table of Contents
MGW1010 Introduction to management - Semester 2, 2011.................................................................1
Mode of Delivery..............................................................................................................................1
Workload..........................................................................................................................................1
Unit Relationships............................................................................................................................1
Prohibitions..........................................................................................................................1
Chief Examiner............................................................................................................................................1
Campus Lecturer.........................................................................................................................................1
Caulfield...........................................................................................................................................1
Gippsland.........................................................................................................................................1
Academic Overview...................................................................................................................................2
Learning Objectives.........................................................................................................................2
Graduate Attributes..........................................................................................................................2
Assessment Summary.....................................................................................................................2
Hurdle Requirements...........................................................................................................2
Second marking...................................................................................................................3
Return of final marks............................................................................................................3
Assessment criteria..............................................................................................................3
Teaching Approach.....................................................................................................................................3
Feedback.....................................................................................................................................................3
Our feedback to You........................................................................................................................3
Your feedback to Us........................................................................................................................3
Previous Student Evaluations of this unit....................................................................................................4
Recommended Resources..........................................................................................................................4
Unit Schedule.............................................................................................................................................7
Assessment Requirements......................................................................................................................8
Assessment Tasks...........................................................................................................................8
Assessment task 1...............................................................................................................8
Assessment task 2.............................................................................................................10
Assessment task 3.............................................................................................................12
Examinations.............................................................................................................................................12
Examination 1................................................................................................................................12
Extensions and penalties...........................................................................................................................13
Returning assignments..............................................................................................................................13
Other Information....................................................................................................................................14
Policies..........................................................................................................................................14
Student services............................................................................................................................14
Blackboard (MUSO).......................................................................................................................14
MGW1010 Introduction to management - Semester 2, 2011
On completion of this unit students should have an understanding of: the nature of managerial work in
organisations; theories of management and their historical development; contemporary issues and
practices relating to managing people and organisation's; key factors in the organisation's environment
that impact on how managers and the organisations work.
Mode of Delivery
Berwick (Day)•   
Sunway (Day)•   
Workload
6 points, SCA Band 3, 0.125 EFTSL
This is a six credit point unit with three hours class contact per week over 12 teaching weeks. The total
time commitment expected for this unit is 144 hours.  This includes time spent in preparing for and
completing assessment tasks, and time spent in general study, revision, and examination preparation.
Students enrolled in Coursework programs in the Faculty of Business and Economics are required to
attend a minimum of 80% of the scheduled class sessions for each unit.
If you do not attend the required number of classes your enrolment could be compromised , and you may
not be eligible to join a group for the group assessment requirements if you are not present at class
when the groups are assigned.
Unit Relationships
Prohibitions
MGC1010, MGF1010, MGG1010, MGP1010
Chief Examiner
Dr Elaine Chew
Campus Lecturer
Caulfield
Dr Loretta Inglis
Gippsland
Mr Gareth Evans
1
Academic Overview
Learning Objectives
The learning goals associated with this unit are to:
define management and summarise the evolution of management ideas on how managers may
influence, people, organisations and their contexts to achieve organisational goals. This includes
an awareness of the cultural contexts of the original source, development and contemporary
application of management theory and practice
1. 
identify and discuss contextual factors in the organisation's environment that impact on how
people, managers and organisations interact
2. 
describe how decision-making, planning, leading, organising and controlling can be managed in
organisations
3. 
examine the impact on individuals and organisations of contemporary issues in management
including, stakeholder interests, ethics and social responsibility
4. 
apply the skills of academic writing, research, questioning and analysis required of the
management discipline.
5. 
Graduate Attributes
Monash prepares its graduates to be:
responsible and effective global citizens who:
engage in an internationalised worlda. 
exhibit cross-cultural competenceb. 
demonstrate ethical valuesc. 
1. 
critical and creative scholars who:
produce innovative solutions to problemsa. 
apply research skills to a range of challengesb. 
communicate perceptively and effectivelyc. 
2. 
Assessment Summary
Hurdle Requirements
There is a hurdle requirement in this unit.
The learning outcomes in this unit require students to demonstrate in the individual and group summative
assessment task a comprehensive understanding of the topics covered in the unit. This is demonstrated
by the requirement that the student must attain a mark of at least 40% in the final summative
assessment task.
A student’s final mark is normally the sum of the marks obtained in all of the individual and group
assessment items in the unit. Where a student fails the unit solely because of failure to satisfy the hurdle
requirement a mark of 48 will be returned for the unit.
2
Second marking
Where an assessment task is given a fail grade by an examiner, that piece of work will be marked again
by a second examiner who will independently evaluate the work, and consult with the first marker. No
student will be awarded a fail grade for an assessment task or unit without a second examiner confirming
the result.
Note: Exceptions to this are individual pieces of assessment contributing 10% or less of the final mark,
unless the total of such pieces exceeds 30% of the final mark.
Return of final marks
Faculty policy states that 'the final mark that a student receives for a unit will be determined by the Board
of Examiners on the recommendation of the Chief Examiner taking into account all aspects of
assessment'.
The final mark for this unit will be released by the Board of Examiners on the date nominated in the
Faculty Calendar. Student results will be accessible through the my.monash portal.
Assessment criteria
Assessment Criteria Grading Descriptors available at:
http://www.buseco.monash.edu.au/esg/agu/policies/assessment.html.
Assessment Task Value Due Date
Individual assignment (Tests topics 1-4 in this
unit)
15% Week 6, 29 Aug - 2 Sep 2011
Group assignment (Tests the remaining topics in
this unit)
25% Week 11, 10 Oct - 14 Oct 2011
Tutorial Attendance and Participation 10% Week 1- Week 12 (25 Jul - 21 Oct)
throughout the semester
Examination 1 50% To be advised
Teaching Approach
Feedback
Our feedback to You
Types of feedback you can expect to receive in this unit are:
Your feedback to Us
Monash is committed to excellence in education and regularly seeks feedback from students, employers
and staff. One of the key formal ways students have to provide feedback is through SETU, Student
Evaluation of Teacher and Unit. The University's student evaluation policy requires that every unit is
evaluated each year. Students are strongly encouraged to complete the surveys. The feedback is
anonymous and provides the Faculty with evidence of aspects that students are satisfied and areas for
Academic Overview
3
improvement.
For more information on Monash's educational strategy, and on student evaluations, see:
http://www.monash.edu.au/about/monash-directions/directions.html
http://www.policy.monash.edu/policy-bank/academic/education/quality/student-evaluation-policy.html
Previous Student Evaluations of this unit
If you wish to view how previous students rated this unit, please go to
https://emuapps.monash.edu.au/unitevaluations/index.jsp
Recommended Resources
Prescribed text and readings
Robbins, S. Bergman, R. Stagg, I. & Coulter, M. (2009), Management, 5th edition, Pearson, Australia.
With my management access code ISBN: 9780733992940.
(Available from University bookstore). 
There are three textbook purchase and pricing options.
Full book with access to My Management Lab and E-book: RRP inc. GST: $131.951. 
Access to My Management Lab with E-book: $63.502. 
Access to My Management Lab without E-book: $24.993. 
Students will need to have regular, uninterrupted access to the textbook throughout the semester.
Students may obtain a copy from the bookshop on the campus where the unit is taught.  Information
about the bookshop can be found on the Monash University website at:
http://www.bookshop.monash.edu.au/contact.php
Online Reading List
Recommended readings in this unit are available at: http://www.lib.monash.edu.au/resourcelists/
Topic 2 Organisations and managers
Carroll, S & Gillen, D (1987). Are the classical management functions useful in describing
managerial work?, Academy of Management Review, 12(1), 38-51.
•   
Peterson, T (2004). Ongoing legacy of R.L. Katz: an updated typology of management skills,
Management Decision, 42(10), 1297-1308.
•   
Mintzberg, H. (1975). The manager's job: Folklore and fact, Harvard Business Review, 53(4) July
– August 49-61.
•   
Hales, C. (1999). Why do managers do what they do? Reconciling evidence and theory in
accounts of managerial work, British Journal of Management, 10: 335-350.
•   
Mintzberg, H. (1994). Rounding out the Managers job, Sloan Management Review, 36(1), 11-26.•   
Rodrigues, C. (2001). Fayol’s 14 principles then and now: A framework for managing today’s
organizations effectively, Management Decision, 39(10), 880-889.
•   
Lamond, D. (2003). Henry Mintzberg vs. Henri Fayol: Of Lighthouses, Cubists and the Emperor’s
New Clothes, Journal of Applied Management and Entrepreneurship, 8(4), 5-24.
•   
Topic 4 Management theory and practice
Academic Overview
4
Parker, L D. & Ritson, P A. (2005). Revisiting Fayol: Anticipating contemporary management,
British Journal of Management 16,175-194
•   
Parker, L. (2005). Fads, stereotypes and management gurus: Fayol and Follett today,
Management Decision, 43(10), 1335-1357.
•   
Christensen, C. & Raynor, M. (2003). Why hard-nosed executives should care about
management theory, Harvard Business Review, September, 67-74
•   
Miller, T. & Vaughan, B. (2001). Messages from the management past: Classic writers and
contemporary problems, SAM Advanced Management Journal, 66(1), 4-11.
•   
Topic 6 The internal environment
Jayne, M. E. A., & Dipboye, R. L. (2004). Leveraging diversity to improve business performance:
research findings and recommendations for organizations, Human Resource Management 43(4)
409-424.
•   
Hartog, D. (2004). High performance work systems, organisational culture and firm effectiveness,
Human Resource Management, 14(1), 55-79.
•   
Topic 8 Planning
Mankins, M. (2006) Stop making plans start making decisions, Harvard Business Review, 84(1),
76-84.
•   
Saha, M. (2005). Green Companies or Green Con-panies: Are Companies Really Green, or Are
They Pretending to Be?, Business & Society Review, 110(2), 117-157.
•   
Topic 11 Motivating
Katzell, R. (1990). Work motivation: theory and practice, American Psychologist, 45, 144-153.•   
Mitchell, T & Mickel, A. (1999).The meaning of money: An individual difference perspective,
Academy of Management Review. 24(3), 568 - 577.
•   
Blackboard (MUSO)
All unit and lecture materials, plus other information of importance to students, are available
through the MUSO (Monash University Studies Online) site. You can access MUSO via the
My.Monash Portal:  http://my.monash.edu.au
•   
Under “Online Systems” click the MUSO hyperlink
In order for your MUSO unit(s) to function correctly, your computer needs to be set up and certain
programs may need to be installed such as a compatible Java version (eg version 1.5.0). This can easily
be done by going to http://www.monash.edu.au/muso/support/students/browserset.html to update the
relevant software.
You can contact MUSO Support by:
Jobdesk: http://jobdesk.monash.edu.au/login/index.cfm?jobdesk_id=14
Email: muso.support@calt.monash.edu.au
Phone: (+61 3) 9903-1268
Operational hours (Monday – Thursday) – local time
Australia: 8 am to 10 pm (8pm Non Teaching period)
Malaysia: 6 am to 8 pm (6 pm Non Teaching period)
South Africa: 11pm to 1pm (11 am Non Teaching period)
Academic Overview
5
Operational hours (Friday) – local time
Australia: Australia: 8 am to 8 pm
Malaysia: 6 am to 6 pm
South Africa: 11pm to 11 am
Operational hours (Saturday-Sunday) – local time (Teaching and Exam Period Only)
Australia: 1 pm to 5 pm
Malaysia: 11 am to 3 pm
South Africa: 4 am to 8 am
Further information can be obtained from the following site
http://www.monash.edu.au/muso/support/index.html
Q Manual
The Q Manual is a student guide for producing quality written work on time. Printed copies are available
at the bookshop or online at URL: http://www.buseco.monash.edu.au/publications/qmanual.pdf
Academic Overview
6
Unit Schedule
Week Activities Assessment
0 No formal assessment or activities are
undertaken in week 0
1 Please check end of unit guide for unit schedule
2
3
4
5
6
7
8
9
10
11
12
SWOT VAC No formal assessment is undertaken
SWOT VAC
Examination period LINK to Assessment Policy:
http://policy.monash.edu.au/policy-bank/
academic/education/assessment/
assessment-in-coursework-policy.html
7
Assessment Requirements
Assessment Tasks
Assessment task 1
Title:
Individual assignment (Tests topics 1-4 in this unit)
Due date:
Week 6, 29 Aug - 2 Sep 2011
Details of task:
Preamble: So far, this unit has introduced you to what managers do, management theory
and contemporary context and issues that influence organisations and their managers.
Based on the interview you conducted with the manager, prepare an essay that shows
your reader (the marker) your understanding of the work of your manager in practice and
how this relates to the theoretical explanations identified in the following question. Here is
your first assignment:
Criteria 100%
Introduction of the essay to the reader. Includes a brief introduction to the
manager and his/her organisation, introduction of the main concepts being
discussed and summary of conclusions.
20
Identification, discussion and argument regarding the relevance of Katz’s
three managerial skills to the work of this manager.
40
Citation of sources, referencing and their correct formatting using APA
method as shown in Faculty Q Manual.
10
Conclusion.   5
Essay structure.   5
Use of prescribed text and relevant journal articles. 10
Impact of language, grammar, punctuation and spelling.   5
Technical aspects   5
HERE IS THE ESSAY QUESTION:
Prepare an essay that addresses the following two parts:
First give a brief description of the management work and organisation of the
manager you interviewed.
♦   
Then identify and discuss if Katz’s three managerial skills are relevant to the
management work of this manager.
♦   
(Hint: Provide theory, evidence and analysis to support your essay discussion. Your
evaluation of Katz’s three managerial skills in light of other relevant theories and
approaches to management will be highly regarded).
Steps to completing the essay:
Field research
Find the “Questionnaire to take to interview a manager” and the “Explanatory
statement: interview with a manager” located in the Blackboard site for this unit.
They are in the Guide to Learning under Topic 2.
♦   
•   
8
Find a manager to interview. Check that your manager meets the textbook
definition of a manager.
♦   
Use the questions to interview your manager located in the “Questionnaire to take
to interview a manager”.
♦   
Add the following questions to part A of the interview:♦   
To what extent do you use conceptual skills to use information to solve problems,
to identify business opportunities, and to make effective decision making? Please
elaborate in detail.
1. 
To what extent do you use interpersonal skills to work well with and understand
others, to build cooperative effort within a team, to motivate and to manage
conflict? Please elaborate in detail.
2. 
To what extent do you use technical skills to perform task proficiently? Please
elaborate in detail.
3. 
Then if your campus coordinator requires you to do so, please input the survey
findings from your interview into the online Interview with a Manager data-base by
5 p.m. AEST Friday 2 Sep, 2011. Keep a separate record of the answers to
questions 4 (i) to (iii) as they are more qualitative and will be relevant to reflect on
and refer to in your essay.
♦   
Theory research
Read the assignment 1 essay question (a few times).♦   
Read the textbook chapters 1 and 2 to determine the theories relevant to the
essay and your manager.
♦   
Look for at least 2 journal articles about the issues and or the theories you will be
evaluating from the unit reading list or in the Monash Library data bases.
♦   
Preparation
Read the Q Manual to learn the essay format, citation and referencing rules that
20% of your essay will be assessed on.
♦   
Plan your answer to your essay then prepare a draft of your essay.♦   
Your assignment should be Word processed, size 11 font, 1.5 spaced, fully or left
justified, spaced between paragraphs with a reference list on a separate page.
♦   
Leave it for few days before editing and finalising it.♦   
Check the feedback and marking guide to see you have completed what will be
assessed.
♦   
Submitting assignment
Include the Faculty coversheet when you submit your assignment.♦   
Submit it as required by your campus MGW1010 coordinator (lecturer).♦   
It is in your own best interest to submit your work on time. Experience has shown us that
people who do not submit their work on time often fail to complete all the required work in
the unit. 
Word limit:
1,250 words
Weighting/Value:
15%
Presentation requirements:
Essay format
Assessment Requirements
9
Estimated return date:
Three weeks after submission
Criteria for marking:
The marking rubric for this assessment is available on the MGW 1010 MUSO/Blackboard
site
Learning objectives assessed:
Topics 1-4 in this unit
Penalties for late lodgement:
Late assignments will attract penalties. If you are having difficulties meeting the due date
contact your tutor BEFORE the assignment is due. The penalty for a late assignment is a
deduction of 10% of the assignments overall value from your mark for each day late.
Students should note that a weekend is two days and will be treated as such when
penalties are calculated.
After 10 days late assignments will be accepted but will not be given a mark. No late
assignments will be accepted without severe penalty.
It is suggested that you plan on submitting the assignment before the due date to cover
any unexpected delays you may encounter in finalising and completing the assignment.
Excuses such as those relating to computer breakdowns or competing work commitments
are not acceptable.  Students are advised to save to your hard drive as you work through
your assignments and to keep a soft copy on USB/CD etc for safekeeping.
Assessment task 2
Title:
Group assignment (Tests the remaining topics in this unit)
Due date:
Week 11, 10 Oct - 14 Oct 2011
Details of task:
Details of task:
REPORT QUESTION: Prepare a report that identifies, discusses and evaluates how the
ideas from any two functions of management (i.e. from planning, organising, leading or
controlling) can be used by managers to deal with good service delivery in their
organisation. (You may select any organisation).
Criteria 100%
Preliminaries: including title page, table of contents, and executive
summary.
10
Introduction: indicates the purpose of report, introduces organisation, briefly
describes concepts relating to good service deliveryin organisations and
the functions of management you will be using the next section and identifies
the plan of the report.
20
Discussion: identifies, discusses and evaluates a range of selected
management theories and concepts from any two management functions that
managers can use to address good service delivery in the organisation.
40
Conclusion: Draws logical deductions, sums up the main points, refers to
underlying themes and may identify unresolved issues.
10
Recommendations: Suggested course of action with clear and specific
action statements (justification not needed here).
10
Academic sources 5
Language and grammar 5
•   
Assessment Requirements
10
In your report you must include the:
Preliminaries (10%): These are the title page, table of contents, and full executive
summary.
Introduction (20%): This
-        indicates the purpose of your report
-        introduces your real or imaginary organisation
-        identifies and briefly describes the relevance of good service delivery to the
organisation
-        indicates which functions of management you will be considering in the next section
-        identifies the plan of the report.
Discussion (40%): This is the main part of your report. Here you will identify, discuss and
evaluate your two (of POLC) management theories and their related concepts that
managers can use to address good service delivery in their organisation.
Conclusion (10%): This is where you draw your conclusion about the best way managers
can address good service delivery in the organisation identified in the introduction
above.
Recommendations (10%): Finally, make about five short recommendations that you
suggest the organisation/manager should implement.
Quality (10%): You must use academic journal resources and suitable language and
grammar.
Word limit:
3,000 words
Weighting/Value:
25%
Presentation requirements:
Report format
Estimated return date:
We aim to return all assignments within three weeks.
Criteria for marking:
The marking rubric for this assessment is available on the MGW 1010 MUSO/Blackboard
site
Penalties for late lodgement:
Late assignments will attract penalties. If you are having difficulties meeting the due date
contact your tutor BEFORE the assignment is due. The penalty for a late assignment is a
deduction of 10% of the assignments overall value from your mark for each day late.
Students should note that a weekend is two days and will be treated as such when
penalties are calculated.
After 10 days late assignments will be accepted but will not be given a mark. No late
assignments will be accepted without severe penalty.
Assessment Requirements
11
It is suggested that you plan on submitting the assignment before the due date to cover
any unexpected delays you may encounter in finalising and completing the assignment.
Excuses such as those relating to computer breakdowns or competing work commitments
are not acceptable.  Students are advised to save to your hard drive as you work through
your assignments and to keep a soft copy on USB/CD etc for safekeeping.
Assessment coversheet:
All students must complete an Assignment Cover Sheet. For online submission an
electronic version of the Assignment Cover Sheet is required.
Assessment task 3
Title:
Tutorial Attendance and Participation
Due date:
Week 1- Week 12 (25 Jul - 21 Oct) throughout the semester
Details of task:
Students will be assessed on:
-        80% tutorial attendance and homework completion before the tutorial (5%)
-        100% active participation in tutorial work and activities (5%)
Weighting/Value:
10%
Presentation requirements:
Tutorial attendance and participation/presentation
Estimated return date:
•   
Examinations
Examination 1
Weighting:
50%
Length:
2 hours
Type (open/closed book):
Closed book
Hurdle requirements:
There is a hurdle requirement in this unit.
The learning outcomes in this unit require students to demonstrate in the individual and
group summative assessment task a comprehensive understanding of the topics covered
in the unit. This is demonstrated by the requirement that the student must attain a mark of
at least 40% in the final summative assessment task.
A student’s final mark is normally the sum of the marks obtained in all of the individual and
group assessment items in the unit. Where a student fails the unit solely because of
failure to satisfy the hurdle requirement a mark of 48 will be returned for the unit.
Electronic devices allowed in the exam:
None
•   
Assessment Requirements
12
Extensions and penalties
Late assignments will attract penalties. If you are having difficulties meeting the due date contact your
tutor BEFORE the assignment is due. The penalty for a late assignment is a deduction of 10% of the
assignments overall value from your mark for each day late. Students should note that a weekend is two
days and will be treated as such when penalties are calculated.
After 10 days late assignments will be accepted but will not be given a mark. No late assignments will be
accepted without severe penalty.
It is suggested that you plan on submitting the assignment before the due date to cover any unexpected
delays you may encounter in finalising and completing the assignment. Excuses such as those relating
to computer breakdowns or competing work commitments are not acceptable.  Students are advised to
save to your hard drive as you work through your assignments and to keep a soft copy on USB/CD etc
for safekeeping.
Returning assignments
Referencing requirements are detailed in the Q-manual at:
http://www.buseco.monash.edu.au/publications/qmanual/ch-10.html
Assessment Requirements
13
Other Information
Policies
Monash has educational policies, procedures and guidelines, which are designed to ensure that staff and
students are aware of the University's academic standards, and to provide advice on how they might
uphold them. You can find Monash's Education Policies at:
http://policy.monash.edu.au/policy-bank/academic/education/index.html
Key educational policies include:
Plagiarism
(http://www.policy.monash.edu/policy-bank/academic/education/conduct/plagiarism-policy.html)
•   
Assessment
(http://www.policy.monash.edu/policy-bank/academic/education/assessment/assessment-in-coursework-policy.html)
•   
Special Consideration
(http://www.policy.monash.edu/policy-bank/academic/education/assessment/special-consideration-policy.html)
•   
Grading Scale
(http://www.policy.monash.edu/policy-bank/academic/education/assessment/grading-scale-policy.html)
•   
Discipline: Student Policy
(http://www.policy.monash.edu/policy-bank/academic/education/conduct/student-discipline-policy.html)
•   
Academic Calendar and Semesters (http://www.monash.edu.au/students/key-dates/);•   
Orientation and Transition (http://www.infotech.monash.edu.au/resources/student/orientation/);
and
•   
Academic and Administrative Complaints and Grievances Policy
(http://www.policy.monash.edu/policy-bank/academic/education/management/complaints-grievance-policy.html)
•   
Student services
The University provides many different kinds of support services for you. Contact your tutor if you need
advice and see the range of services available at www.monash.edu.au/students
The Monash University Library provides a range of services and resources that enable you to save time
and be more effective in your learning and research. Go to http://www.lib.monash.edu.au or the library
tab in my.monash portal for more information.
Students who have a disability or medical condition are welcome to contact the Disability Liaison Unit to
discuss academic support services. Disability Liaison Officers (DLOs) visit all Victorian campuses on a
regular basis
Website: http://adm.monash.edu/sss/equity-diversity/disability-liaison/index.html;•   
Telephone: 03 9905 5704 to book an appointment with a DLO;•   
Email: dlu@monash.edu•   
Drop In: Equity and Diversity Centre, Level 1 Gallery Building (Building 55), Monash University,
Clayton Campus.
•   
Blackboard (MUSO)
All unit and lecture materials, plus other information of importance to students, are available through the
MUSO (Monash University Studies Online) site. You can access MUSO via the My.Monash Portal:
http://my.monash.edu.au
14
You can contact MUSO Support by:
Jobdesk: http://jobdesk.monash.edu.au/login/index.cfm?jobdesk_id=14
Email: muso.support@calt.monash.edu.au
Phone: (+61 3) 9903-1268
Further information can be obtained from the following site
http://www.monash.edu.au/muso/support/index.html
UNIT SCHEDULE
Week Activities Assessment
Week 1
Introduction
Understand what is required for successful
completion of this unit.
Understand that management has been
practiced and studied throughout human
history.
Provide examples of management and
organisations.
Lamond, D (1998). Back to
the future: Lessons from
the past for a new
management era,in G.
Griffin (Ed.) Management
Theory and Practice:
Moving to a New Era.
MacMillan, Melbourne, 3
-14.
Week 2
Organisations
and Managers
Define an organisation and identify its major
characteristics.
Describe what managers do including the
skills, roles and functions at different levels
of managing.
Evaluate the view that there is a universal
need for management and whether these
ideas about management are transferable
across nations.
Question and discuss how far a manager
should go to achieve efficiency and
effectiveness in the organisation.
Textbook:
Chapter 1.
Chapman, J. (2001). The
work of managers in new
organisational contexts,
The Journal of
Management
Development, 20(1),
55-68.
Week 3
Management
Theory and
Practice
Describe the main theoretical approaches to
management including the scientific,
administrative, quantitative, behavioural,
systems and contingency approaches.
Identify where these management theories
are evident in contemporary management
practice.
Understand the historical and cultural
context of these theories.
Question and discuss the usefulness of
these management theories for managing
workforce diversity.
Textbook:
Chapter 2 up to p 60.
Wren, D (1994). The
advent of scientific
management and The
emergence of
management and
organisation theory in The
Evolution of management
thought, Wiley, New York,
105-31, 179-94.
Week 4
The External
Environment
Understand the difference between the
organisation's internal, specific and general
environments.
Textbook:
Chapter 3 p82-93, Chapter
4 p141-148.
Other Information
15
Identify each component in the
organisation's general and specific
environments.
Explain the relationship between an
organisation and its stakeholders.
Question and discuss how organisational
stakeholders can benefit or lose from
globalisation.
Preble, J.F. (2005).
Toward a Comprehensive
Model of Stakeholder
Management, Business &
Society Review 110(4),
407-431.
Week 5
The Internal
Environment
Distinguish between social/national culture
and organisational culture.
Identify the dimensions and sources of
organisational culture.
Understand how organisational culture is
sustained.
Develop an awareness of the role of the
manager in using, influencing and changing
organisational culture.
Question and discuss the values (e.g.
spiritual values) of organisations known to
you.
Textbook:
Chapter 3 p94-109,
Chapter 5 p180-182.
Morrison, J. M.; Brown, C.
J.; Smit, E. V. D. M.
(2006). A supportive
organisational culture for
project management in
matrix organisations: A
theoretical perspective.
South African Journal of
Business Management,
37(4), 39-54.
Week 6
Planning
Assignment 1 is
due
Identify the steps in the rational
decision-making process and understand
how it may be affected by the manager's
bounded rationality and intuition.
Understand the purpose of planning and
why formal planning is less relevant to today
as organisations.
Describe the strategic planning process and
identify factors relevant to an organisation's
internal and external analysis that may affect
this strategy formulation.
Question and discuss why some companies
adopt corporate social responsibility (CSR)
as a corporate strategy.
Textbook:
Chapter 6 p216-225,
Chapter 7 p246-248,
Chapter 8 p272-280.
Eisenhardt, K. M.; Sull, D.
N. (2001) Strategy as
Simple Rules, Harvard
Business Review, 79(1),
106-116.
Week 7
Organising
Identify why managers may need to
organise.
Compare and contrast mechanistic and
organic organisational designs.
Describe contemporary organisational
designs.
Explain how Human Resource Management
(HRM) can improve individual and
Textbook:
Chapter 10.
Chapter 12, p412-414.
Mintzberg, H. (1980).
Structure in 5's: a
synthesis of the research
on organization design,
Management Science,
Other Information
16
organisational performance.
Question and discuss how managers
organise to influence employee behaviour to
achieve organisational goals.
26(3), no. 3, 322-641.
Week 8
Leading
Define the difference between a manager
and a leader.
Describe the contemporary approaches to
leadership.
Identify the sources of power that a leader
may have.
Question and discuss whether the sources
of power or leadership styles are different
due to differences in culture or gender.
Textbook:
Chapter 17 p646-647,
p660-677.
Kotter, J. (1990). What do
leaders really do? Harvard
Business Review, 63(3),
103-111.
Week 9
Motivating
Define motivation.
Understand the difference between content
(what) and process (how) theories of
motivation and be able to apply one specific
theory from each of these categories.
Identify what leaders and managers can do
in practice to motivate their employees.
Question and discuss how managers can
apply motivation theory to a diverse
workforce and use factors other than money
as a motivation tool.
Textbook: Chapter 16.
Reis, D. (2001).
Reengineering the
motivation to work,
Management Decision,
39(8), pp 666-675.
Week 10
Controlling
Explain the control process and how it
relates to other management functions.
Understand why control is important.
Describe the approaches for organisational
control: approaches to designing control
system
Describe types of controls
Understand how control operates in different
contexts.
Identify and discuss constraints on a
manager's ability to control people and
resources.
Chapter 18:
p 696-712
Week 11
Social
responsibility,
Ethics and
Sustainability
Distinguish between the classical and
socio-economic view of social responsibility.
Describe environmentally sustainable
business practices and understand why they
are important.
Textbook:
Chapter 5 p166-180, p182
-194.
Other Information
17
Assignment 2 is
due
Identify how managers can improve the
ethical behaviour of employees.
Demonstrate the ways in which a focus on
sustainable and ethical business practices
impact on the efficiency
Twomey, D. F. (2006).
Designed Emergence as a
Path to Enterprise
Sustainability, Complexity
& Organization, 8(3),
12-23,
McDonald, G
(2000).Business ethics:
Practical proposals for
organisations, Journal of
Business Ethics, 25(2),
169-185
Week 12
Review and
Reflection
The purpose of this week is to briefly
recapitulate learning goals with students.
Students can check their progress against
the overall aims of the unit.
Other Information
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