FEIT IT Services Faculty of Engineering and Information Technology IT Services Student Support Teaching 2020 FEIT IT Services Research Students Teaching Support Contact us FEIT IT Services are required by the CyberSecurity team to roll out CrowdStrike End Point Security software to all workstations and servers in FEIT. This is largely complete for all Windows workstations and servers. Linux Servers will be commencing from the 16th of August. More information Virtual campus FAQ for students VPN CONNECTION TO UNIVERSITY NETWORK FEIT RESOURCES THAT REQUIRE AN ESTABLISHED VPN CONNECTION TO THE UNIVERSITY NETWORK HOW TO RUN FEIT SOFTWARE ON MAC OS? FEIT DESKTOP MYUNIAPPS FEIT SOFTWARE MYUNIAPPS FEIT SOFTWARE PHYSICAL LAB HOW TO ACCESS "FEIT DESKTOP GPU" ON MYUNIAPPS TO ACCESS FEIT SOFTWARE TECHNICAL SUPPORT VPN connection to University Network Why VPN? The Virtual Private Network (VPN) service allows university students to securely 'tunnel' into the campus network from outside the university and access services as if they were on-campus. It can also be used over campus wireless networks as well. The service may be required by students to access services that are normally restricted to on-campus access only. This service is provided to students free of charge. Students can use the university's VPN service to: Connect to a file share (mapped drive) Print to a networked printer from off-campus Remotely connect to a university computer (once that computer has been configured for remote access) Secure data transactions to the university's network off-campus VPN - Cisco AnyConnect Secure Mobility Client UOM Devices Download from Software Center Download the latest version of Cisco AnyConnect Secure Mobility Client Non UOM Devices Download from Unimelb website Search for VPN or click on the link below https://studentit.unimelb.edu.au/wireless-vpn/vpn VPN - FortiClient (VPN access from China) This VPN solution is optimised to improve the student experience from within mainland China. You will only be able to log in to one computing device at any given time. Instructions to install the FortiClient VPN can be found here https://lms.unimelb.edu.au/vpn-access-from-china Connect to University resources from within Australia If you need to connect to the University VPN from within Australia, please install the Cisco AnyConnect Secure Mobility Client as per instructions above Please Note: "FortiClient VPN is not designed to access to internal university resources, which are not accessible outside of the university. You are encouraged to use CiscoAnyconnect to access to such resources. If you need to access internal resources and CiscoAnyconnect is not available in your case, please contact FEIT IT to discuss a solution." FEIT resources that require an established VPN connection to the University Network Software license Most FEIT software’s used for teaching and research purposed are licensed and are running on FEIT license server infrastructure. If you are using a FEIT license software for research purposes running on the FEIT license server and get any license related error such as cannot connect to license server or licensing error while working off campus, please follow the steps mentioned; Connect to UOM VPN Close the FEIT software and relaunch If you a need a specific FEIT software for research purpose installed on your UOM devices and NON-UOM devices you need to get authorisation from your supervisor via email prior to install and then log a job with FEIT IT via the online form https://ithelp.eng.unimelb.edu.au/support/servicedesk/index.php Please Note: Users who breach FEIT software Piracy and illegal use of licenses on UOM and NON-UOM devices will be penalised Student storage Home Drive - H - \\storage4.eng.unimelb.edu.au\home Profile Drive - P - \\storage4.eng.unimelb.edu.au\profile How to run FEIT software on Mac OS? Readily available option for students is VirtualBox ($0) Paid available option for students is Parallels(AU$109.95) Hardware requirements to run Virtual Box In order to run VirtualBox on your machine, you need: Reasonably powerful x86 hardware. Any recent Intel or AMD processor should do. Memory. Depending on what guest operating systems you want to run, you will need at least 512 MB of RAM (but probably more, and the more the better). Basically, you will need whatever your host operating system needs to run comfortably, plus the amount that the guest operating system needs. So, if you want to run Windows 8.1 on Windows 7, you probably won't enjoy the experience much with less than 2 GB of RAM. Check the minimum RAM requirements of the guest operating system, they often will refuse to install if it is given less. Sometimes it malfunctions instead. So you'll need that for the guest alone, plus the memory your operating system normally needs Hard disk space. While VirtualBox itself is very lean (a typical installation will only need about 30 MB of hard disk space), the virtual machines will require fairly huge files on disk to represent their own hard disk storage. So, to install Windows 8, for example, you will need a file that will easily grow to several 10 GB in size A supported host operating system. Presently, we support Windows, many Linux distributions, Mac OS X, Solaris and OpenSolaris. Check the user manual of the VirtualBox version you are using which versions are supported. For the latest VirtualBox version, see manual A supported guest operating system. Besides the user manual (see below), up-to-date information is available at "Status: Guest OSes" Hardware requirements to run Parallels A Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, Core i9, Intel Core M or Xeon processor Minimum 4 GB of memory, 16 GB is recommended 500 MB for Parallels Desktop application installation Additional disk space for the guest operating system (at least 16 GB is required for Windows 10) SSD drive is recommended for better performance Internet connection for product activation and select features Please note: Software packages for students to be installed on personal devices such as Windows 10 (Install and reinstall a licensed version of windows) can be downloadable from software for students from the StudentIT website FEIT DESKTOP MYUNIAPPS MyUniApps provides a fully featured Windows desktop environment through Citrix Receiver with all required applications pre-installed that you can access from any device. MyUniApps provides a fully featured Windows desktop environment through Citrix Receiver with all required applications pre-installed that you can access from any device. If the Citrix Receiver is not installed on your machine you will be prompted to download and install it after logging in. Download the latest version of Citrix Receiver from https://www.citrix.com/downloads/citrix- receiver or google “download citrix receiver” the first link will lead you to the correct software. Open a browser and navigate to https://myuniapps.unimelb.edu.au To use MyUniApps you will need to accept the terms and conditions Log on with your university username (student\USERNAME) and password Select the “Desktops” tab from the ribbon menu at the top of the page Click the “Student Desktop FEIT” icon from the available desktops After a few moments, the Citrix Receiver Desktop viewer should launch. Troubleshooting: My “Student Desktop FEIT” is not loading, what should I do? Try to clear the cache in your browser or as an alternative open https://myuniapps.unimelb.edu.au in a private browser window I’m not able to login to MyUniApps?! Please use your university provided student account (student\USERNAME). I don’t have an FEIT Computer student account or have never logged in to an FEIT Computer Please visit https://apps2.eng.unimelb.edu.au/mse-student-accounts to link your existing user account to be able to use FEIT lab computer, FEIT storage and MyUniApps with FEIT software. FEIT SOFTWARE ON MYUNIAPPS List of FEIT software available on MyUniApps 7-Zip File Manager Adobe Acrobat Reader DC Adobe Flash Player 32 NPAPI ArcGIS 10.6.1 CrossCore? Embedded Studio v2.9.1 EndNote X9 Enginuity 2019 Participants Module FileZilla Client 3.43.0 Flowing Software 2.5.1 IBM SPSS Amos 25 IntelliJ IDEA Community Edition 2019.1.3 i-Tree 2019 Java 8 Update 192 MathType 6.9b Microsoft Project Professional 2016 Microsoft Visio Professional 2016 Microsoft Visual C++ Resdistributables Minitab 18 MobaXterm Mozilla Firefox (en-GB) Perseus 1.6.1.1 Poll Everywhere Aspen Process Modeling (Aspen Plus) V10 Aspen Process Modeling (HYSYS) V10 Rainfall Runoff ResearchSoft Direct Export Helper RStudio SamplePower 3 SAS 9.4 WinSCP 5.15.2 Write-N-Cite AusPig Genstat 19th Edition GIMP Google Chrome SPSS 25 SPSS Amos 25 jEdit 5.5.0 K-Lite Codec Pack MATLAB R2018b ModelSim - Intel FPGA Starter Editionn 18.1 Quartus Lite Prime MySQL Workbench 8.0 CE NetBeans IDE 8.2 8.2 PuTTY 0.71 R 3.5.3 VPIPhotonics Design Suite 10.1 SOFTWARE INSTALLED IN FEIT STUDENT LABS Application Name Version Publisher Abaqus 2016 Simulia Adobe Acrobat 2017 17.011.30106 Adobe Systems Incorporated Adobe AIR 32.0.0.89 Adobe Systems Incorporated Altium Designer 14.2.4 Altium ANSYS Electromagnetics Suite 19.0 (64 bit) 19.0.0 ANSYS Inc. ArcGIS Desktop 10.6.1 10.6.9270 Environmental Systems Research Institute Inc ArcGIS Pro 2.2.12813 Environmental Systems Research Institute Inc Arduino 1.6.9 Arduino LLC Atmel Studio 7.0 7.0.1931 Atmel Autodesk AutoCAD 2018 - English 22.0.49.0 Autodesk Autodesk AutoCAD Civil 3D 2018 - English 12.0.842.0 Autodesk Autodesk Material Library 2018 16.11.1.0 Autodesk Autodesk Navisworks Manage 2018 15.0.1314.36 Autodesk Autodesk ReCap 4.0.0.28 Autodesk Autodesk Revit 2018 18.0.0.420 Autodesk Autodesk Robot Structural Analysis Professional 2018 2018.0.0.6125 Autodesk, Inc. Autodesk Storm and Sanitary Analysis 2018 12.0.42.0 Autodesk Autodesk Vault Basic 2018 (Client) 23.0.76.0 Autodesk Atom 1.38.1 Atom Axure RP 8 8.0.0.3338 Axure Software Solutions, Inc. C/C++ Development Tools for NI Linux Real-Time 2017, Eclipse Edition 17.0.68 National Instruments CES EduPack 2018 18.1.1.0 Granta Design Limited Choregraphe Suite 2.5.10.7 Softbank Robotics Cisco Packet Tracer 7.2.1 64Bit Cisco Systems, Inc. Citrix Receiver (HDX Flash Redirection) 14.9.5000.7 Citrix Systems, Inc. COMSOL Multiphysics 5.4.0.246 COMSOL Conexant HD Audio 8.65.220.60 Conexant CostX 6.7 6.7 Exactal CrossCore? Embedded Studio v2.8.2 Analog Devices Inc. Crystal Reports 2008 Runtime 12.0.0.683 Business Objects Cygwin64 Dropbox 80.4.126 Dropbox, Inc. DynaNet Student Lab version 2.3.0 AusSoft Solutions Pty Ltd Eclipse IDE For JavaEE Developers 4.5.2 Eclipse Economic Evaluation V10 36.1.0 AspenTech Emacs 24.3 Emacs EndNote X9 19.0.0.12062 Clarivate Analytics EnergyPlus 8.9.0-40101eaafd US Department of Energy EnergyPlus 9.1.0-08d2e308bb US Department of Energy Enterprise Architect 10 10.00.1005.9 Sparx Systems Enginuity 2019 ESA SNAP 6.0 European Space Agency FARO LS 1.1.600.6 (64bit) 6.0.6.5 FARO Scanner Production FARO LS 1.1.700.0 (64bit) 7.0.0.23 FARO Scanner Production FlexRIO 18.0 for LabVIEW Real-Time 18.00.49152 National Instruments FreeCAD 0.17 - A free open source CAD system 0.17.13541 Juergen Riegel GeoStudio 2016 8.16.2.14053 GEO-SLOPE International Ltd. GHCI Haskell 4.1.1 GIMP 2.10.12 The GIMP Team GlassFish Server Open Source Edition 4.1.1 GNATGPL 2014 AdaCore GPL Ghostscript 9.26 Artifex Software Inc. GRAPHISOFT BIMx Desktop Viewer 2018.2.1534.0 GRAPHISOFT SE GRAPHISOFT License Manager Tool 20.0.0.4590 GRAPHISOFT SE Graphviz 2.38 AT&T Research Labs. IBM SPSS Amos 25 25.0.0.0 IBM Corporation IntelliJ IDEA Community Edition 2019.1.3 191.7479.19 JetBrains s.r.o. IrfanView 4.51 (64-bit) 4.51 Irfan Skiljan IronPython 2.7.5 2.7.51000.0 IronPython Team JFLAP 7.1 KiCad 5.0.2.1 KiCad LabStatsGo 7.19.522.1 LabStats LTspice XVII Linear Technology Corporation KiCad 5.0.2_1 5.0.2_1 KiCad LabStatsGo 7.19.522.1 LabStats LAStools 171124 rapidlasso GmbH LTspice XVII Linear Technology Corporation MakerBot Print 3.3.5.502 MakerBot MATLAB R2016b 9.1 MathWorks MATLAB R2018b 9.5 MathWorks Microsoft Office Professional Plus 2016 16.0.4266.1001 Microsoft Corporation Microsoft Project Professional 2016 16.0.4266.1001 Microsoft Corporation Microsoft Silverlight 5.1 5.17.49152 National Instruments Microsoft Visio Professional 2016 16.0.4266.1001 Microsoft Corporation MinGW 20111118 MinGW MIT App Inventor Tools 2.3.0 2.3.0 Massachusetts Institute of Technology MobaXterm 7.3.0.0 Mobatek MobaXterm 10.4.0.0 Mobatek ModelSim - Intel FPGA Starter Edition 18.1.0.222 Intel Corporation Mozilla Firefox (en-GB) 60.7.2.0 FrontMotion MUSIC 6 HL 6.2.1.1592 eWater Limited NI Biomedical Workbench 2014 14.0.111 National Instruments NI CompactRIO 18.5 18.50.49152 National Instruments NI ELVISmx 18.0 18.00.49153 National Instruments NI FlexRIO 14.0 for LabVIEW Real-Time 14.00.49153 National Instruments NI LabVIEW 2014 14.0.378 National Instruments NI LabVIEW 2018 18.00.49152 National Instruments NI LabVIEW 2018 myRIO Toolkit 6.1.129 National Instruments NI LabVIEW Robotics Module 18.0.49 National Instruments NI-DAQmx 18.5.0 18.50.49155 National Instruments NI-RIO 18.5 18.50.49152 National Instruments NI-VISA 18.5.0 18.50.49152 National Instruments nltk_data 1 NLTK Python Numpy 1.6.2 Numpy OpenJUMP t1.13 rev.5792 PLUS OrCAD Lite 16.60.059 Cadence Design pgAdmin 4 version 4.2 The pgAdmin Development Team Poll Everywhere 2.9.0 Poll Everywhere Process Modeling (Aspen Plus) V10 36.0.0 AspenTech PYAML 3.11 Python Pylon 5 Camera Software Suite 5.1.0.12681 Basler Python 2.6.4 2.6.4150 Python Software Foundation Python 2.7.14 2.7.14150 Python Software Foundation Python 3.4.2 3.4.16349 Python Software Foundation Python 3.5.2 3.5.2150.0 Python Software Foundation Python 3.7.0 (Anaconda3 5.3.1 64-bit) Anaconda Python nltk-2.0b9 2.0.0 Steven Bird, Edward Loper, Ewan Klein Quartus II Web Edition 13.0.1.232 Altera Corporation Rainfall Runoff 0.0.1 eWater Repast Simphony 2 Repast RStudio 1.1.463 RStudio Rtools version 3.5 The R Foundation Ruby 2.0.0 SamplePower 3 SPSS Inc. SAP GUI 7.4 SAP SchedulePro 6.00 Intelligen Scratch 2 Offline Editor 461 Massachusetts Institute of Technology SketchyPhysics 3.1 Sketchy Slack 3.3.3.0 Slack Technologies Snaff 1.41 University of Melbourne SOLIDWORKS 2017 SP05 25.5.0.83 SolidWorks Corporation Sourcery G++ Lite for ARM GNU/Linux 2009.3.0.67 CodeSourcery SPACE GASS 12.60.928 Integrated Technical Splunk Splunk Inc Spice Lite 16.6 Cadence StanfordTools (NER, Parser, Postagger) 3.9.2 Stanford University SuperPro Designer v9.0 (Acad. Site Lic. Ed.) 9.0.0009.2200 Intelligen Inc. syn Version 2.1.0.46 syn Development Team TeighaX 3.9.0 Open Design Alliance Ubuntu for Windows Microsoft Corporation nity 2019.1.8f1 Unity Technologies ApS UP! 2.18 Beijing Tiertime Technology Co. Ltd. Vim 7.4 GVim VISA Shared Components 5.10.0 (64-Bit) IVI Foundation Visual Studio Code 1.36.1 Microsoft Corporation Visual Studio Enterprise 2017 15.9.28307.770 Microsoft Corporation VLC media player 3.0.6 VideoLAN VPIlicenseServer 3.7.1.0 VPIphotonics GmbH WEAP 3.4.3.1 Stockholm Environment Institute Windows SDK 10.1.17763.132 Microsoft Corporation WinPcap 4.1.3 4.1.0.2980 Riverbed Technology, Inc. WinSCP 5.13.5 5.13.5 Martin Prikryl Wireshark 2.6.6 64-bit The Wireshark developer community Write-N-Cite 4.6.59 ProQuest XAMPP 5.6.30.1 Bitnami Xming Fonts 7.5.0.47 Colin Harrison XServer 6.9.0.31 Xming Zone Budget 3.1 University of Melbourne HOW TO ACCESS "FEIT DESKTOP GPU" ON MYUNIAPPS TO ACCESS FEIT SOFTWARE FEIT has completed the setup and provisioning the use of physical Engineering teaching lab PCs in a number of locations. Access to these PCs by students is channeled through the CITRIX MyUniApps gateway, which can be used from any device after connecting to MyUniApps at https://myuniapps.unimelb.edu.au/ users will also be prompted to download and install the CITRIX Receiver application on their device to establish the remote connection. Please Note: FEIT Desktop GPU access is currently limited to students enrolled in subjects using Abaqus, Solidworks and MIMICS Access to FEIT Desktop GPU is based on the subject code and will only be enabled for subjects that required specific software, so that the load of the FEIT lab machines can be montitored and controlled For all subjects that would benefit from this access, please provide us with the following: Subject code Subject coordinator Number of students enrolled to the subject Software title required to access Access will have to be arranged from University Services with a relatively short turnaround. How to connect to FEIT Desktop GPU via MyUniApps Access the MyUniApps page at https://students.unimelb.edu.au/campus-life/campuses-and-facilities/elearning-and-it/myuniapps and install the Citrix Receiver software Once the Citrix Receiver software is installed, students will be presented with the following page: Select the DESKTOPS tab, then select FEIT Lab PCs by clicking on the FEIT Desktop GPU button: The link will then download the Citrix Connector ICA file, which will start the connection to one of the PCs in the accessible pool Depending on the users’ Internet connection quality, performance of the remote desktop session will be very similar to sitting at the actual lab PC TECHNICAL SUPPORT All students need to contact Student IT for all general IT support services at https://studentit.unimelb.edu.au/ For all FEIT related Research and Specialist support including Linux, Servers, Specilaist Software and IT Purchases submit a ticket to FEIT IT Services at https://ithelp.eng.unimelb.edu.au/support/servicedesk/index.php MSE IT Services RESEARCH STUDENTS TEACHING SUPPORT CONTACT US
