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ness Technologies
Subject Outline Page 1
University of Technology Sydney
Faculty of Engineering
48271
Strategic Electronic Business
Technologies
Subject Guide
Autumn 2000
48721 – Strategic Electronic Business Technologies
Subject Outline Page 2
Welcome
Welcome to the subject 48721 Strategic Electronic Business Technologies
This is probable the first subject that you have done taught by the Faculty of Engineering.
We hope you enjoy it and emerge must more comfortable with dealing with electronics and
telecommunications technology and equipped to creatively exploit emerging technologies for
competitive business advantage
Contents
1. Information about the Subject:  learning Objectives, Conent
2. Learning Resources: Your timetable, Hard Copy Resources, Computer based
Resources
3. Assessment Process
4. Getting Help
5. Academic Conduct
6. Review Questions  ( Session 1 only, the remainder will be provided each week)
1      Information about the Subject
The subject has no pre-requisites.  It is intended for students in the Bachelor of Business
majoring in electronic business.   The subject is 6 cp.
Mode of Delivery: Mixture of 1 hour classroom sessions, 2 & 3 hour laboratory sessions
and 1.5-2 hour parallel small/medium size ‘workshops’.  3 contact hours per week
Learning Objectives
To familiarise students with a range of existing and emerging information and
telecommunications technologies that have to potential to contribute to business
competitiveness.
To give students hands-on experience with setting up and customising a PC network
To develop students confidence in using technology by enhancing practical skills.
To enhance students curiosity and ability to explore and critically evaluate new technologies
as an independent learner, using publicly available resources.
To provide students with an intellectual framework on which to develop further knowledge
of information and telecommunications technologies
To provide a roadmap through the jungle of technology jargon and hype
To develop in students the skill of being able to communicate their ideas to technologists
48721 – Strategic Electronic Business Technologies
Subject Outline Page 3
To develop in students to ability to find their own answers to their questions on technology
using existing information resources.
To help students recognise opportunities for competitive edge presented by new
technologies
To expose Business students to some of the methods and approaches used by engineers to
problem solving
Content
Topic Summary
Telecommunication Signals Analog/Digital, Bits/Bauds, Bandwidth, Bearers,
Compression, Multiplexing
Telecommunication Modes Connection, Media, Services, Meetings, Human Factor
PC’s and Office Networks Inside a PC, hardware, software, Ethernet, Data Comm.,
Flow and error control protocols,
Telephony Computer Integration Telephony, PBX, Enhancements
Transfer Modes Packet Relay, Frame Relay, Cell Relay, Synchronous
Internet History, TCP/IP, WWW, Java, cgi
Access Technologies Modem, ADSL, LMDS, Digital TV
Wireless Technologies Mobile and Cellular Services, WAP, Paging, Satellite
Security and Authentication Trust, Authentication, Encryption, SET
2 Learning Resources
The class will meet for three hours each Tuesday morning between 9.00 and 12.00.
Classes will consist of either a laboratory or lecture/workshop session. The workshops will
focus on answering a set of questions related to the topic which will normally be distributed
at least one week ahead of each session. Students will be encouraged to add their own
questions to the list. The questions dealt with in class will define the level of knowledge
expected of students in the final examination.
Students will be expected to research answers to some of the questions using the text book,
and reference material provided in the Faculty of Engineering Learning and Design Centre,
Level 25 Building 2.   Various resources will be placed on the subject web site
www.eng.uts.edu.au/~warren/sebt.html
Students in the class are encouraged to read the IT supplements in the Austalian, Sydney
Morning Herald and Australian Financial Review and bringing issues raised to class.
The laboratory is located in Room 1/2516
Your Timetable
48721 – Strategic Electronic Business Technologies
Subject Outline Page 4
Date Topic References
Feb 29 Telecommunication Basics Dodd pp1-24
Carne Ch 1,2
RQ Set 1
Mar 7 The Digital World Dodd pp 25 – 36
Additional Information in
Diligan, Frenzel
RQ Set 2
Mar 14 Lab Session 1 Lab Notes
Additional Information  in
Sinclair
Mar 21 PC’s, LAN’s and Computer
Communications
RQ Set 3 and references
specified
Mar 28 Tutorial Week
Apr 4 Lab Session 2 Lab Notes
Apr 11 Computer Telephony Integration Dodd Chap 2 pp37-65,
pp165-175
RQ Set 4 and references
specified
Apr 18 Transfer Modes and Enterprise Networks Dodd Chap 6
RQ Set 5 and references
specified
Apr 25 VC
May 2 Internet 1 Dodd Ch 8 pp 257 – 279
Ch 9. Additional information in
Romm
RQ Set 6
May 9 Internet 2 and Security RQ Set 7 and references
specified
May 16 Lab Session 4 Lab Notes
May 23 Access Technologies Dodd  Ch 7
RQ Set 8
May 30 Wireless Technologies Dodd Ch 10
RQ Set 9
Jun 6 Examination
Hard Copy Resources
Text Books
48721 – Strategic Electronic Business Technologies
Subject Outline Page 5
Laboratory Notes for 48721 Strategic Electronic Business technologies available from UTS
Printing Services
Dodd, A (2000)  The Essential Guide to Telecommunications  Prentice Hall
References
Dilligan, R (1998)  Computing in the Web Age,  Plenum Press
Yarberry, W (1999)  Computer Telephony Integration,  CRC Press
Romm, C, T  (1998)  Doing Business Electronically,  Springer
Sinclair I (1999) Build and Upgrade your own PC Newnes
Carne, E, B  (1999)  Telecommunications Primer Prentice Hall,  2nd Ed
Frenzel L (1999) Crash Course in Microcontroller Technology
Carr, H (1997) The Management of Telecommunications: Business Solutions to Business
Problems
Martin C (1996) The Digital Estate: Strategies for Competing, Surviving and Thriving in a n
Internetworked World
Stallings W (1997) Business Data Communications 3rd Edition  Prentice Hall
Goldman J (1997) Applied Data Communications  2nd Edition John Wiley
Downey R (1997) Communications Technology Guide for Business Artech House
Zajas J (1997) Applying Telecommunications and Technology from a Global Business
Perspective
Rowe S (1998) Telecommunications for Managers
Pfaffenberger B (1998) Building a Strategic Internet
Chesher M (1998) Electronic Commerce and Business Communications
Khader M (1999) Telecommunications Systems and Technology
Peterson K (1999) Business Telecomm Systems: A Guide to Choosing the Best
technologies and Services  Miller Freeman
Jones I (1999) Creating Business Solutions with Telecommunications Technologies
Lawrence E (1998) Internet Commerce Wiley
Smith-Hemphill, D (1999) CyberAssistant – How to use the Internet to get more done in
less time, Amacom
Benoit, H (1999) Satellite Television , Arnold
Stetz, P (1999) The Cellphone Handbook, Aegis
Boucher, N (1995) The Paging Handbook, Quantum, 2nd Ed
Russell, T (2000) Telecommunications Protocols, McGraw Hill, 2nd Ed
Computer based learning resources
A series of topic by topic links are provided in www.eng.uts.edu.au/~warren/sebt.html
3 Assessment Process
There will be three components in the assessment
A written reflection on the laboratory work  15%
48721 – Strategic Electronic Business Technologies
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A class participation mark worth 20%
A final Quiz worth 65%
Instructions for the laboratory work reflection will be handed out prior to the first laboratory.
Each student will be given an opportunity for out of class research and presentation to earn
the class participation mark.  All students will be encouraged to both formulate and answer
questions they consider relevant for their own future professional practice. The 2 hour final
quiz will involve providing written answers to a selection of the questions set out in each
session summary.
Laboratory work will be done in groups of 2, but the mark assigned will be based on
individual writtten reflections
4 Getting Help
Warren Yates is available in the LDC in Building 1 level 25 on Thursday between 4.30 and
6 pm
For urgent matters you can email him at warren@eng.uts.edu.au or telephone on 9514 2436
5  Academic conduct
Unethical or unprofessional behaviour will be seriously dealt with according to the
University’s Discipline and Appeals rules. This includes -
· cheating on assessment tasks in any way - eg copying other students’ work; recycling
assignments from other subjects or prior semesters; using other people’s work without
permission or proper acknowledgment (including whole or part of reports, data, results,
computer programs, etc);
· not delivering on the assessment tasks on time without having approached staff for re-
negotiation first;
· using subject resources inappropriately or in ways which disadvantage other class
members;
· not respecting your responsibility and obligations to your team members; and
· arriving late for class and/or otherwise disrupting class sessions.