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it fact sheet 
 
Information Technology Directorate (ITD)  IT fact sheet 
UWS Wireless Network – Brief Notes – Version 1.2 
Tony Fathers, 26/03/2007  Page 1 of 2 
AirUWS Wireless Network – brief notes for XP 
This fact sheet covers connecting to AirUWS – the University wireless network 
released in 2007. This version complements the detailed notes, and is aimed at more 
advanced users – those not needing step by step instructions. More information, 
including the current version of this fact sheet, can be found at: 
http://www.uws.edu.au/wireless. 
 
Minimum specifications 
In order to successfully connect to AirUWS, you and your laptop must meet certain 
minimum specifications.  
• The current specifications can be found at 
http://www.uws.edu.au/wireless  
 
Where 
AirUWS coverage maps are available at http://www.uws.edu.au/wireless. 
 
Policies 
The IT Acceptable Use of Resources Policy (which you agreed to comply with when 
you activated your MyUWSAccount) and other relevant policies apply to all users of 
the AirUWS, just as they apply to users of the wired network. 
 
Preparation 
Ensure your laptop, antivirus software, Java Runtime Environment (JRE) and browser 
settings meet the minimum specifications, your MyUWSAccount is activated, you 
have administrative user rights on your laptop, and you are in a wireless zone. 
 
Connecting 
We recommend turning wireless hardware off until you have logged into Windows. 
Testing has shown that boot up can take much longer if your wireless hardware is 
already running, and performance after connection may be erratic. 
 
Turn your wireless hardware on. View the available networks, and connect to 
AirUWS. Wait for the process to finish and show the connection has been made. 
 
UWS owned standard laptops attempt to synchronise as soon as the wireless 
connection is established. Until you have authenticated, synchronisation will fail. 
 
Authenticate (login) 
Open Internet Explorer. You will be automatically redirected to the AirUWS login 
screen. Enter your MyUWSAccount login details. Internet Explorer will download 
and launch TunnelGuard, which inspects your laptop to ensure it meets the antivirus 
specifications. If your laptop doesn’t comply, you’ll be prevented from going further. 
it fact sheet 
 
Information Technology Directorate (ITD)  IT fact sheet 
UWS Wireless Network – Brief Notes – Version 1.2 
Tony Fathers, 26/03/2007  Page 2 of 2 
If you need to update Java, TunnelGuard will not start. A link to the Java installation 
file is available on the login page. 
 
If your laptop complies, NetDirect automatically downloads and creates the Virtual 
Private Network (VPN) connection. 
 
After you OK the pop-up welcoming you to the VPN, you will be fully connected, 
and able to use AirUWS. If the banner message doesn’t appear after a minute or so, 
NetDirect has failed. Close your browser and restart the connection process. 
 
I’m connected – what can I do? 
 
Don’t close the AirUWS portal window, or you’ll be disconnected! 
 
 
Open a new instance of your browser to surf the web. Opening a new instance 
means that you’ll need to click the icon used to launch the browser program again – 
don’t just open a new window or a new tab. Programs such as Internet Explorer, MSN 
Messenger, and email software should work normally. 
 
You’ll be required to authenticate again when you try to access external websites. 
This process will be familiar to students, as it’s used in the general purpose computer 
labs. Enter your MyUWSAccount details, and press OK to continue. You should be 
asked to authenticate no more than twice per browser session. 
 
Note: UWS recommends using your ISP's web portal to access home email accounts. 
This minimises potential problems reading or sending email from that account. If 
using software such as Outlook, Eudora or Mozilla Thunderbird, you may not be able 
to send email. Setting the "SMTP server" to "smtp.uws.edu.au" within the email 
software should solve this problem. Unfortunately, UWS cannot provide any further 
assistance with access to non UWS email accounts. 
 
Students will soon be able to access their My Documents via the student portal. This 
feature is still undergoing testing before release. 
 
Privately owned computers will not be able to connect to network shares, synchronise 
off-line files or print to University networked printers, but will have full internet 
access. If you need to print from a privately owned laptop, we recommend saving 
your document to a USB drive which you can then take to an on campus computer lab 
to print as you normally would when using the labs. 
 
Staff using UWS owned standard laptops will be able to print normally, connect to 
their network based files and any shared network drives they are permitted to access. 
 
How do I log off? 
Always use the logout link on the portal page.