Getting Started with my Managed Windows 10 Desktop Skip to main content Skip to navigation Sign in Study Research Business Alumni News Engagement Search Warwick Search IT Services Services & support Operating Systems Supported A-Z index Browser support Application Delivery Service Guides to ITS Your research Teaching & learning Collaboration & communication IT equipment Administration Consultancy & guidance New staff members News(Restricted permissions) ITS News for Staff(Restricted permissions) ITS Technical News(Restricted permissions) ITS News for Students(Restricted permissions) Planned work(Restricted permissions) About ITS A Strategy for IT Services(Restricted permissions) Services & organisation Policies & Standard Operating Procedures IT Services locations Third-party contracts Recognition and Farewell(Restricted permissions) Services & support Application Delivery Service Managed Windows 10 Desktop Getting Started with my Managed Windows 10 Desktop Getting Started with my Managed Windows 10 Desktop Getting Started Guide Introduction Welcome to the IT Services Managed Windows 10 Desktop. This page is here to get you started using the Managed Windows 10 Desktop.. Highlight some of the features you can use and provide you with some information on what to do if you have any issues There is a range of useful information that will help you to start using your Managed Windows 10 Desktop effectively in the Getting started guide. It is however by no means exhaustive and some users will find that they will need additional assistance. Important note for Laptop Users The Managed Windows 10 Desktop is available to both desktops and laptops. They are essentially the same. For full functionality the laptop must be connected to the network. The first time you log into a laptop we strongly recommend that it is plugged directly into a network socket on campus using a network cable (not a docking station). This is because on first use the laptop will be setting itself up for you to use and configuring things like your profile. The Options for laptop working are listed below and provide further information about how to use a wireless network connection, how to connect when you are off-campus, and what access you have to software and files when no network is present. Note on Licensing for Windows 10 and Office. (this is particularly relevant for laptop users) Windows and Office licensing. For the Managed Windows 10 Desktop licensing for these products is controlled from a central (KMS) server. Please note: KMS activations are valid for 180 days (called the the activation validity interval). To remain activated, computers must renew their activation by connecting to the KMS host at least once every 180 days. For remote users that means a connection using Start Before Login. Encryption on Managed Windows 10 Desktops. Managed Windows 10 Desktop computers ( desktops and laptops) have the C: drive encrypted using Microsoft's BitLocker. BitLocker is designed to protect the disk (and therefore any data stored on it) should the computer be stolen or the disk removed for access from another computer or by someone attempting to boot a computer from another operating system. Further encryption services are available from the ITS Security team who offer an encryption service based on Symantec PGP. Options for laptop working The pages below sumarise the options for laptop working and give an overview of what is available in each case. Working from home on a regular basis? We recommend using Start Before Login (see below) Start Before Login Hotspot-Secure connection VPN connection Disconnected from the network Previous page Next page Need help? Call the helpdesk on024 76573737 Available 9:00 to 17:00 Monday to Friday Use our online Help Desk at any time to ask a question or track your requests. IT Services, University of Warwick, Coventry, CV4 7AL, United Kingdom - Help Desk Page contact: Mark Miners Last revised: Fri 12 Nov 2021 Powered by Sitebuilder © MMXXII Terms Privacy Cookies Accessibility Let us know you agree to cookies We use cookies to give you the best online experience. Please let us know if you agree to functional, advertising and performance cookies. You can update your cookie preferences at any time. Cookie policy Essential cookies Functional cookies Advertising cookies Performance cookies Accept all Remember my preference More information